Front Desk Representative
1 week ago
We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities- Register arriving guests and assign rooms in a timely and efficient manner.
- Process group arrivals and departures, taking into account room availability and guest preferences.
- Manage room reservations, cancellations, and changes, ensuring accurate and up-to-date records.
- Provide guests with information on hotel facilities, services, and local attractions, enhancing their overall experience.
- Process guest departures, calculate charges, and receive payments in a professional and courteous manner.
- Balance cash and complete balance sheets, cash reports, and related forms, maintaining accurate financial records.
- Maintain an inventory of vacancies, reservations, and room assignments, ensuring optimal room utilization.
- Follow emergency and safety procedures, prioritizing guest safety and well-being.
- Perform various clerical duties, including faxing, filing, and photocopying, as needed.
- Answer telephone calls and relay messages, providing excellent communication skills.
- Assist guests with special needs, ensuring their comfort and satisfaction.
- Perform light housekeeping and cleaning duties, maintaining a clean and welcoming environment.
- Provide exceptional customer service, responding to guest inquiries and resolving issues promptly.
- Secondary (high) school graduation certificate.
- Experience in a similar role is an asset.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic computer skills, including word processing, database software, and spreadsheet applications.
- Attention to detail, with a focus on accuracy and efficiency.
- Ability to work under pressure, maintaining a positive attitude and composure in challenging situations.
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Front Desk Representative
5 days ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest Services:...
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Front Desk Representative
5 days ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest Services:...
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Front Desk Representative
3 days ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn.Job SummaryThe Front Desk Agent will be responsible for providing exceptional guest service, handling room reservations, and maintaining accurate records.Key ResponsibilitiesGuest Services: Register arriving guests, assign...
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Front Desk Representative
2 days ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn.Job SummaryThe Front Desk Agent will be responsible for providing exceptional guest service, handling room reservations, and maintaining accurate records.Key ResponsibilitiesGuest Services: Register arriving guests, assign...
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Front Desk Representative
1 day ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn.Job SummaryThe Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key ResponsibilitiesRegister arriving guests and assign...
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Front Desk Representative
1 day ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn.Job SummaryThe Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key ResponsibilitiesRegister arriving guests and assign...
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Front Desk Representative
5 days ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest Services:...
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Front Desk Representative
5 days ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest Services:...
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Front Desk Representative
4 days ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn.Job SummaryThe Front Desk Agent will be responsible for providing exceptional guest service, handling room reservations, and maintaining accurate records.Key ResponsibilitiesGuest Services: Register arriving guests, assign...
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Front Desk Representative
4 days ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Westover Inn.Job SummaryThe Front Desk Agent will be responsible for providing exceptional guest service, handling room reservations, and maintaining accurate records.Key ResponsibilitiesGuest Services: Register arriving guests, assign...
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Front Desk Representative
3 days ago
Saint Marys, Canada Westover Inn Full time{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.", "ul": [{"li": "Provide exceptional...
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Front Desk Representative
3 days ago
Saint Marys, Canada Westover Inn Full time{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.", "ul": [{"li": "Provide exceptional...
-
Front Desk Representative
3 days ago
Saint Marys, Canada Westover Inn Full time{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process. If you have a passion for delivering...
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Front Desk Representative
3 days ago
Saint Marys, Canada Westover Inn Full time{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process. If you have a passion for delivering...
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Front Desk Representative
11 hours ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals...
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Front Desk Representative
1 day ago
Saint Marys, Canada Westover Inn Full timeJob Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals...
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Front Desk Representative
7 days ago
Saint Marys, Canada Westover Inn Full time{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process. If you have a passion for delivering...
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Front Desk Representative
6 days ago
Saint Marys, Canada Westover Inn Full time{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process. If you have a passion for delivering...
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Front Desk Representative
2 weeks ago
Saint Marys, Canada Westover Inn Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Services: Register...
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Front Desk Representative
2 weeks ago
Saint Marys, Canada Westover Inn Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Services: Register...
