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Front Desk Representative

2 months ago

Saint Marys, Canada Westover Inn Full time

{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Westover Inn. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process. If you have a passion for delivering outstanding service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.", "ul": [{"li": "Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner"}, {"li": "Handle room reservations, including checking availability, processing payments, and assigning rooms"}, {"li": "Maintain accurate records of guest information, including check-in and check-out times, room assignments, and any special requests"}, {"li": "Work collaboratively with other departments, including housekeeping and food and beverage, to ensure seamless guest experiences"}, {"li": "Perform administrative tasks, such as data entry and filing, to support the front desk operations"}], "h2": "Requirements", "ul": [{"li": "High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset"}, {"li": "Previous experience in a front desk or customer service role, preferably in a hotel or hospitality setting"}, {"li": "Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues"}, {"li": "Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail"}, {"li": "Basic computer skills, including proficiency in Microsoft Office and hotel property management systems"}], "h2": "What We Offer", "p": "As a Front Desk Agent at Westover Inn, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "h2": "How to Apply", "p": "To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "p": "Westover Inn is an equal opportunities employer and welcomes applications from diverse candidates.", "p": "We are committed to providing a safe and inclusive work environment for all employees.", "p": "Thank you for considering Westover Inn as your employer of choice.", "p": "Sincerely, [Your Name]"}