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Process Management Leader

2 months ago

Toronto, Ontario, Canada Capital One Financial Corporation Full time
About Capital One Canada

We're a leading financial institution dedicated to providing Canadians with access to credit when others wouldn't. Our mission is to empower individuals and families to achieve financial stability and success.

Job Summary

We're seeking a highly skilled Process Management Leader to join our team. As a key member of our organization, you will be responsible for developing and implementing effective processes to drive business growth and minimize risk.

Key Responsibilities:
  • Design and implement process improvements to enhance operational efficiency and reduce costs
  • Develop and maintain policies and procedures to ensure compliance with regulatory requirements
  • Collaborate with cross-functional teams to identify and mitigate risks
  • Provide training and support to employees on process changes and best practices
  • Monitor and analyze process metrics to inform business decisions
Requirements:
  • Proven experience in process management and improvement
  • Strong understanding of regulatory requirements and compliance
  • Excellent communication and interpersonal skills
  • Ability to analyze complex data and develop actionable insights
  • Strong problem-solving and analytical skills