Product Innovation Leader
1 week ago
The Product Innovation Leader will drive the development of innovative products and user experiences to reduce travel stress.
About UsHopper is a well-funded startup with large ambitions, committed to creating solutions that simplify travel. Our team works at the intersection of business, software development, data science, and user experience to deliver intuitive products.
Key Responsibilities- Manage product roadmaps across multiple objectives, ensuring timely execution and delivery of high-impact items.
- Collaborate with external partners on new and existing implementations, fostering trust through strong relationships.
- Design and execute experiments to increase revenue through merchandising at various customer journey points.
- Gather qualitative data from customer interactions, quantifying issues and opportunities for improvement.
- Conduct market research to understand traveler needs worldwide.
- Analyze user behavior and purchase patterns to identify opportunities and validate hypotheses through simple experiments.
- Develop end-to-end products, from concept to design, development, and optimization.
- Work closely with customer service to address customer problem trends.
- Prioritize and launch innovative features quickly and efficiently, collaborating with engineers, designers, legal teams, and other stakeholders.
- Proven experience in consumer product roles, delivering scalable features and meeting user expectations.
- Demonstrated knowledge of Fintech, Insurtech, or risk-based products, with a keen interest in developing innovative solutions.
- A detail-oriented approach to problem-solving, considering both strategic and operational perspectives.
- B2B and B2C experience, with expertise in navigating complex systems and communicating effectively with technical teams.
- Strong analytical skills, with a proven track record of drawing accurate conclusions from data and adjusting strategy accordingly.
- Exceptional ability to connect innovative solutions to real-world user problems and actual business needs.
- A competitive salary range: $150,000 - $320,000 CAD per year, based on qualifications, skills, and work experience.
- Hopper covers 100% of group insurance premiums through Sun Life Financial, including paramedical coverage, prescription drugs, minor/preventative dental, and more.
- Lifetime short-term and long-term disability coverage through Sun Life Financial.
- HSA through Sun Life Financial for eligible medical and dental expenses.
- Access to Dialogue's telemedicine services, anytime, anywhere.
- RRSP plan through Sun Life Financial with automatic pre-tax withdrawals.
- Generous parental leave policies, significantly above industry standards.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Flexdesk All Access Pass and work-from-home stipend.
- An entrepreneurial culture encouraging innovation and calculated risk-taking.
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