Digital Marketing Sales Associate

2 weeks ago


Niagara Falls, Ontario, Canada JobCart Inc Full time

About the Role: We are seeking a talented and motivated Sales Representative to join our team in the Niagara region. As a Sales Representative, you will be responsible for supporting our client's self-service advertising customer base through chat, email, and phone support.

Key Responsibilities:

  • Develop relationships with advertisers to understand their needs and provide customized solutions.
  • Pitch solutions and products to advertisers to help them achieve their advertising goals.
  • Perform follow-ups on incidents with advertisers to ensure customer satisfaction.
  • Receive and log internal and/or external customer problems/requests/issues ensuring accurate documentation.
  • Troubleshoot and resolve issues following defined procedures.

Requirements:

  • HS Diploma or GED and at least 1 year of customer service experience.
  • Familiarity with social media and sales and cold-calling experience is an asset.
  • Ability to communicate with potential clients and keep them engaged.
  • PC Skills including navigating multiple computer systems.

Work Environment: This is a full-time contract position with the possibility of extension or permanent hire after 4 months. The hourly pay rate is $20.43 + bonus, and the schedule is Monday to Friday, 9 am to 6:30 pm, with possible weekend and holiday shifts.



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