Digital Sales Expert for Marketing Team

6 days ago


Niagara Falls, Ontario, Canada JobCart Inc Full time

You are invited to apply for a challenging opportunity as a sales associate with JobCart Inc.

We are seeking a highly motivated individual who is passionate about delivering exceptional customer experiences and possesses excellent communication skills. As a member of our marketing team, you will play a key role in supporting our client's self-service advertising customer base through chat, email, and phone support.

Your primary responsibility will be to help small/medium-sized businesses optimize their advertising goals by understanding what is working (and not working) for them, offering advice, and implementing customized solutions to help them potentially see improved results and become more confident in using the platform.

Key duties include:

  • Developing relationships with advertisers over several calls throughout the quarter
  • Pitching solutions/products on the platform
  • Performing follow-ups on incidents with advertisers to ensure customer satisfaction
  • Receiving and logging internal and/or external customer problems/requests/issues ensuring accurate documentation
  • Performing troubleshooting/problem identification following defined procedures to resolve correctly
  • Developing and maintaining knowledge of the advertiser-specific business environment

You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers. We offer flexible scheduling options to accommodate your needs.

The ideal candidate should possess basic qualifications including:

  • A High School Diploma or equivalent (GED)
  • Familiarity with social media
  • Sales and cold-calling experience is an asset
  • The ability to communicate effectively with potential clients and keep them engaged at all times
  • The ability to work a variety of shifts, including holidays, as required
  • PC skills, including navigating multiple computer systems

This full-time position offers a competitive hourly pay rate of $20.43 plus bonus opportunities. If you are interested in this exciting opportunity, please submit your application. This job requires the ability to work 8-hour shifts, Monday to Friday, with some weekend and holiday shifts possible. A 12-month contract with possibility of extension or permanent hire after 4 months is available.



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