Digital Transformation Leader

1 week ago

Richmond Hill, Ontario, Canada Tidal Commerce Inc. Full time
Transformative E-Commerce Expert

Tidal Commerce Inc., a member of Umbrella Incorporated, is a rapidly expanding tech consulting agency specializing in Digital Transformation and E-Commerce. Our consulting service line is central to our mission, designing digital strategies, spearheading project discovery, and guiding the rigorous implementation process. As a part of our team, you'll be at the cutting edge of Technology and E-Commerce innovations, playing a crucial role in defining the digital business landscape.

We are seeking experienced E-Commerce Strategy Directors to lead our client service teams, dedicated to designing and delivering top-notch e-commerce strategies and solutions. As a key leader of our consulting service line, you will directly report to the practice leader, ensuring that our client engagements are executed with the same rigour and precision that defines a leading consultancy.

Key Responsibilities:

  • Strategic Project Leadership: Lead the design and delivery of high-impact e-commerce strategies and solutions that align with client business goals and drive digital transformation.
  • Client Digital Roadmaps: Collaborate with clients to define and implement long-term digital roadmaps, ensuring their business strategies are supported by scalable and future-proof technology solutions.
  • Innovation and Best Practices: Stay ahead of industry trends and integrate cutting-edge technologies and methodologies into project delivery to ensure clients remain competitive in their markets.
  • Business Value Creation: Translate client objectives into actionable project plans that maximize ROI and business outcomes, ensuring that each project contributes meaningfully to the client's long-term success.
  • Cross-functional Team Leadership: Oversee and inspire multi-disciplinary teams, fostering collaboration between business analysts, technical experts, and stakeholders to achieve seamless project execution.
  • Stakeholder Engagement: Build and maintain strong relationships with client executives and internal stakeholders, facilitating strategic discussions to ensure alignment on project vision and goals.
  • Risk and Opportunity Management: Proactively identify risks and opportunities, proposing strategic actions to mitigate challenges and capitalize on potential business growth areas.
  • Performance Monitoring and Optimization: Utilize advanced project management tools and methodologies to continuously monitor project performance, optimizing processes for improved efficiency and outcomes.
  • Scalable Solutions Development: Ensure the development of scalable and sustainable e-commerce solutions that can evolve with the client's business needs and technological advancements.
  • Strategic Reporting and Communication: Deliver clear, insightful, and actionable reports to senior client leadership, providing strategic recommendations based on project data and analytics.

We estimate the salary range for this position to be approximately $120,000 - $180,000 per year, depending on experience and qualifications.

Qualifications:

  • Educational Background: Solid academic foundation in Business, IT, Computer Science, or a related field.
  • Consulting Background: Previous experience with a Big 4, MBB, or similar technology consulting firm is highly preferred.
  • Relevant Technology Experience: Proven track record as an E-Commerce Strategy Director in technology-driven projects (such as ERP, digital technologies, low-code platforms, and more). Experience with Shopify and other e-commerce platforms is highly preferred.
  • Technical Expertise: Deep understanding and advanced knowledge of at least one core technology or industry sector.
  • Distributed Team Leadership: Experience managing projects with distributed or remote teams, ensuring seamless coordination across geographies.
  • SDLC and Implementation Expertise: Comprehensive understanding of the software development life cycle (SDLC) and practical experience with various implementation methodologies.
  • Leadership and Management: Demonstrated ability to manage both tasks and teams, driving performance and achieving project goals.
  • Microsoft Office Proficiency: High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
  • Project Management Certification: PMP or other recognized Project Management certifications are preferred but not mandatory.
  • Team Performance and Development: Build a high-performing team focusing on continuous learning and development.
  • Comprehensive Documentation for Senior Client Reporting: Develop thorough documentation tailored for senior client reporting, ensuring clarity, accuracy, and comprehensive coverage of project progress and outcomes.
  • Direct Contribution to Key Deliverables: When needed, create critical project deliverables through direct involvement in essential tasks (such as creating detailed scoping documents).
  • WHO Interview: An in-person interview at our office, focusing on diving deeper into your past experiences and understanding how they align with our values and expectations.
  • References: We will ask for 2-3 professional references to gain more insights into your work ethic, collaboration, and overall performance.

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