Technical Support Specialist
2 weeks ago
Job Opportunities in Technical Support
At Neptronic, we are seeking a skilled Technical Support Specialist to join our dynamic team. This role requires a deep understanding of our products and their applications, as well as excellent problem-solving skills.
Key Responsibilities:
- Design and implement validation devices and procedures for various electro-mechanical products used in the HVAC industry.
- Create test setups and document procedure results.
- Resolve complex technical challenges, whether related to products or subassemblies.
- Assist quality assurance and production departments with their queries, and collaborate with them to implement improvements.
Requirements:
- A solid academic background (Bachelor's Degree or DEC) in mechanical, electrical, or software engineering.
- A pragmatic and analytical approach, with excellent problem-solving skills.
- Ability to analyze customers' needs and meet difficult technical challenges and tight deadlines.
- Strong teamwork and communication skills.
What We Offer:
- Professional development opportunities, with hands-on experience in different aspects of product design.
- A comprehensive benefits package, including a Deferred Profit-Sharing Plan, Group Registered Retirement Savings Plan, and Group Insurance Plan.
- Flexible work arrangements, including paid personal days and company-paid holidays.
Language: English
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