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International Trade Coordinator

2 months ago

Toronto, Ontario, Canada Thompson Ahern International Full time
About the Role

Thompson Ahern International, a leading customs broker, is seeking a skilled Customs Analyst to join our team. As a Customs Analyst, you will play a critical role in verifying and processing customs documentation for immediate release, ensuring compliance with regulations and deadlines.

Key Responsibilities
  • Customs Clearance: Process release of shipments for highway and air electronically to CBSA as SWI, maintaining accuracy and attention to detail.
  • Documentation Management: Maintain the PARS email to transfer carrier requests for clearance into our operating system using our document management tool.
  • Paper Package Releases: Process, assemble, and present paper package releases to Canada Border Services Agency.
  • Team Support: Manage the team's outlook email and provide administrative support as needed.
  • Client Communication: Draft and send emails to clients and carriers for missing information for Customs release.
  • Customer Service: Manage inbound and outbound calls by phone, providing exceptional customer service.
Requirements
  • Experience: 3+ years of experience in customs clearance, trade compliance, or a related field.
  • Organization and Time Management: Strong organization skills, able to prioritize work while keeping strict deadlines.
  • Attention to Detail: Attention to detail, able to handle large volumes of work with accuracy.
  • Problem-Solving: Strong problem-solving skills with memory retention for all clients SOP/instructions.
  • Customs Knowledge: Ability to read and understand Customs documentation, strong knowledge of the Customs tariff, regulations, and Customs act.
  • Transportation Experience: Experience handling Meat/Egg shipments, CFIA, multiple types of permits, and experience with Air and Highway modes of transportation.
  • Self-Motivation: Self-motivated with proven ability to work without supervision.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Technical Skills: Proficient in Microsoft Office, including Outlook, Word, and Excel.
  • Additional Assets: Experience with Descartes ITMR4 would be an asset, CCS designation or enrolled would be ideal.
Benefits
  • Health Benefits: Comprehensive health benefits package.
  • Dental Benefits: Dental benefits package.
  • Vision Benefits: Vision benefits package.
  • Remote Work: Opportunity to work remotely.