Beauty Experience Ambassador
7 days ago
Rennai seeks an accomplished Skincare Specialist to drive business success through exceptional customer service.
About RennaiWe are a beauty and modern self-care destination dedicated to empowering individuals to achieve well-being through personalized experiences.
ResponsibilitiesCustomer Service- Build trusted relationships with customers by actively listening, maintaining self-awareness, engaging in conversation, and demonstrating genuine care and empathy.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Offer elevated self-care services and client experiences to our customers.
- Possess in-depth knowledge of luxury skincare product lines, including ingredients, benefits, and usage instructions.
- Stay up-to-date with the latest skincare trends, techniques, and scientific advancements to deliver accurate and relevant advice.
- Conduct thorough skincare consultations, assessing skin type, condition, and lifestyle factors, to understand customers' unique needs and provide tailored recommendations.
- Offer product samples to customers, showcasing their effectiveness and benefits.
- 1+ years of experience in Retail Sales, Client Service, and Beauty Industry.
- High school diploma or equivalent.
- Passion for the beauty industry and interest in skincare.
- Exceptional active listening, communication, and interpersonal skills.
- Self-motivated and proactive approach to problem-solving.
- Professional appearance and demeanor.
- Ability to work in a fast-paced retail environment.
- Flexibility to work evenings, weekends, and holidays as required.
- Proven experience as a Skincare Specialist, Beauty Consultant, or similar role in a luxury/beauty retail environment.
- Extensive knowledge of skincare products, ingredients, techniques, and trends.
- Knowledge of the luxury beauty market, including emerging trends and customer preferences.
The estimated salary for this position is $60,000-$80,000 annually, depending on experience and qualifications.
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