Beauty Experience Ambassador

7 days ago


Montreal, Quebec, Canada Rennai Full time
Job Overview

Rennai seeks an accomplished Skincare Specialist to drive business success through exceptional customer service.

About Rennai

We are a beauty and modern self-care destination dedicated to empowering individuals to achieve well-being through personalized experiences.

ResponsibilitiesCustomer Service
  • Build trusted relationships with customers by actively listening, maintaining self-awareness, engaging in conversation, and demonstrating genuine care and empathy.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Offer elevated self-care services and client experiences to our customers.
Expert Product Knowledge
  • Possess in-depth knowledge of luxury skincare product lines, including ingredients, benefits, and usage instructions.
  • Stay up-to-date with the latest skincare trends, techniques, and scientific advancements to deliver accurate and relevant advice.
Skincare Consultations
  • Conduct thorough skincare consultations, assessing skin type, condition, and lifestyle factors, to understand customers' unique needs and provide tailored recommendations.
  • Offer product samples to customers, showcasing their effectiveness and benefits.
Requirements
  • 1+ years of experience in Retail Sales, Client Service, and Beauty Industry.
  • High school diploma or equivalent.
  • Passion for the beauty industry and interest in skincare.
  • Exceptional active listening, communication, and interpersonal skills.
  • Self-motivated and proactive approach to problem-solving.
  • Professional appearance and demeanor.
  • Ability to work in a fast-paced retail environment.
  • Flexibility to work evenings, weekends, and holidays as required.
Bonus Points
  • Proven experience as a Skincare Specialist, Beauty Consultant, or similar role in a luxury/beauty retail environment.
  • Extensive knowledge of skincare products, ingredients, techniques, and trends.
  • Knowledge of the luxury beauty market, including emerging trends and customer preferences.

The estimated salary for this position is $60,000-$80,000 annually, depending on experience and qualifications.



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