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Service Excellence Steward

2 months ago

Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons


Four Seasons Hotels and Resorts is a world-renowned hospitality leader, driven by a commitment to exceptional guest experiences and a passion for delivering personalized service.


About the Role


The Steward is a vital member of our Food and Beverage team, responsible for maintaining the highest standards of cleanliness and service quality in our outlets. As part of our stewarding team, you will play a key role in ensuring our guests enjoy a seamless and enjoyable dining experience.


Your Key Responsibilities


* Clean and sanitize china, glass, and silverware using a dish machine
* Maintain the sanitation of all major kitchen equipment, culinary, and food and beverage facilities
* Clean and sanitize all pots, pans, and kitchen utensils
* Maintain the silver polishing program
* Utilize and handle cleaning supplies and chemicals in a safe manner


About You


We are looking for a highly motivated and organized individual who is able to work effectively in a fast-paced environment. Key skills and qualifications include:



  • Capable of pushing, pulling, and lifting objects weighing up to 75 lbs.
  • Preferred qualifications include prior experience in stewarding or cleaning.
  • Previous experience in a hotel or restaurant setting is desirable.
  • Demonstrates the ability to quickly and positively establish rapport with a positive outlook.
  • Possesses excellent communication skills.
  • Ability to work in Canada.

What We Offer


We offer a competitive hourly wage of $23.00 - $24.00, plus a $2.00 per hour shift premium for overnights. Additional benefits include:



  • Access to affordable shared staff accommodation.
  • Employee theme recognition days and events - Employee of the Month, Years of Service celebrations, birthday events, etc.
  • Complimentary meal per shift in our employee dining room.
  • Paid time off; vacation days and additional floating holidays per year.
  • Excellent training and development program.
  • Employee gym and fitness classes such as Pilates and Yoga.
  • Discovery Nights at Four Seasons worldwide.

Schedule & Hours


We are a 24/7 operation, and as such, we require our Stewards to be flexible with their working hours, including overnights, weekends, and holidays.


Learn More


For more information about working at Four Seasons, please visit our website.