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Healthcare Clinic Operations Manager

1 week ago


Vancouver, British Columbia, Canada Miles Employment Group Full time

The ideal candidate is a highly motivated and experienced Administrative Professional who has a collaborative leadership style, excellent organizational skills, and the proven ability to manage, engage and lead an administrative team.

Key Responsibilities:

  1. Oversee the daily operations of the healthcare clinic
  2. Manage and supervise administrative staff, including hiring, training, performance evaluations, and scheduling
  3. Nurture and maintain a pleasant work environment, ensuring elevated levels of organizational effectiveness, communication, and safety
  4. Comprehensive working knowledge of Clinicmaster, healthcare systems, MS Office Suite
  5. Monitor and improve clinic processes for efficiency and effectiveness
  6. Plan and implement office systems, procedures, procurement, and policies
  7. Maintain clinic facilities and equipment
  8. Ensure clinic protocols, processes, and procedures are adhered to
  9. Assist Clinic Director with medical professional team schedule
  10. Oversee the management of client files, including third party insurers, WSBC, and ICBC
  11. Oversee the scheduling and billing processes for all files and third party payers, MSP, ICBC, and WSBC
  12. Responsible for reconciliation of all client files
  13. Accounts Payable/Receivables, staff payroll, and monthly bill reconciliation in conjunction with bookkeeper