Clinical Operations Manager

7 days ago


Vancouver, British Columbia, Canada Providence Healthcare Full time

We are seeking a highly skilled and experienced Clinical Site Coordinator to join our team at Providence Health Care. In this role, you will be responsible for overseeing patient care delivery, coordinating bed utilization, and managing site operations.

About the Role

This is an exciting opportunity to work in a complex healthcare environment, leading teams and making decisions that impact patient care and safety. As a Clinical Site Coordinator, you will collaborate with staff, management, and physicians to resolve care and operational issues.

You will act as the senior administrative leader during evenings, nights, and weekends, addressing performance issues, workload pressures, and conflicts among staff. Additionally, you will coordinate patient placement and bed utilization, prioritizing critical issues, and manage patient transfers and acuity.

As a Clinical Resource Nurse, you will monitor nursing quality and patient safety through observations and assessments, supporting nursing staff with clinical practice issues and problem-solving. You will also provide direct patient care and identify staff performance issues.

In terms of skills and qualifications, we are looking for individuals with a Baccalaureate degree in Nursing, plus five years' recent related experience in a complex healthcare environment, including a minimum of two years' experience in a supervisory and/or administrative capacity.

The ideal candidate will have strong decision-making and analytical skills, the ability to communicate effectively both verbally and in writing, and physical ability to carry out the duties of the position. We also require the ability to apply leadership, facilitation, and negotiation skills, as well as deal with conflict situations and adjust to new or unexpected events.



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