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Senior Director, Technical Services

2 months ago


Calgary, Alberta, Canada CDW Full time

About CDW

CDW is a leading technology solutions provider to business, government, education, and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

Job Summary

We are seeking a Senior Director, Technical Services to join our team. As a Senior Manager, Solutions, you will take on a high-profile, high-impact role for internal stakeholders and customers. Your experience in building and managing high-performance teams will help accelerate our growing business further.

Key Responsibilities

  • Manage pipeline and forecasts to meet or exceed product and service revenue targets
  • Exhibit and advance technology leadership by communicating, developing/training, and supporting the team on changes in technologies, procedures, solution implementations, and approaches
  • Drive quality and consistency in sales methodology and deliverables across the team and the Solution Architecture practice
  • Ensure CDW solutions drive/influence all potential profit sources, including product resale, professional services, and managed services
  • 10+ years of technical pre-sales or technical architecting experience
  • 3+ years leading a team of technical, customer-facing resources within a Sales organization

Requirements

  • Ability to communicate effectively and in a constructive manner with customers, coworkers, management, and executives
  • Self-starter, flexible, adaptable, highly organized, and proactive
  • Bachelor's Degree or equivalent experience
  • Advanced Degree in engineering, computer science, or equivalent experience