Account Services Representative

4 weeks ago

Calgary, Alberta, Canada Mountain Exposure Full time
Job Title: Account Services Representative

Mountain Exposure is seeking a highly motivated and experienced Account Services Representative to join our team. As a key member of our sales team, you will be responsible for cultivating and growing Mountain Exposure brands throughout the Western Canada territory.

Key Responsibilities:
  • Cultivate and grow Mountain Exposure brands throughout the Western Canada territory.
  • Support the Account Managers with their respective territories and client relationships.
  • Communicate with established accounts about orders and delivery cycles.
  • Develop and execute a seasonal service visit plan.
  • Observe inventory of products and write ASAP orders.
  • Administer and distribute retail staff pro deals.
  • Provide daily, weekly, and seasonal feedback and updates to the management team.
  • Responsible for ongoing and positive communication flow to the management team and the respective brand Customer Service teams.
  • Ensure Mountain Exposure service exceeds client expectations.
Requirements:
  • A passion for, and significant experience with, climbing, the outdoors, and all that Mountain Exposure stands for.
  • Proven success in outdoor retail store servicing and sales support with outstanding customer service standards.
  • Enjoys flexibility, travelling, and adapting to life on the road.
  • Strong, professional communication, listening, and presentation skills, including verbal and written.
  • Excellence in building strong, long-term relationships.
  • Self-motivated and energetic attitude.
  • Proven attention to detail, organization, prioritization, and time management skills.
  • A great sense of humour and ability to contribute to the team culture.
  • Adaptable to a fast-paced and changing environment.
  • High level of commercial acumen, sound judgment, and decision-making skills.
  • Display a growth mindset to develop and continually grow.
  • Ability to work well in a remote virtual environment.
  • Strong digital skill set with social media, sales tools, Google Suite, Microsoft Office Suite, CRM systems, etc.
What We Offer:
  • An opportunity to work in a driven and fun inclusive culture with a passion for the outdoors.
  • Flexibility.
  • A work-life balance.
  • Bonus eligibility.
  • Perks and incentives for products and gear.
  • Eligible for Health and Wellness benefits plan.
  • Starting salary at $2750/month.
Location:

Must be located in Calgary, AB.

Work Environment:

Hybrid role: working remotely from a home office, working at the Calgary Mountain Exposure office (4746 14 Street NE), and travelling to client sites within AB and BC.

Travel Requirements:

Approximately 70% travel within Alberta and BC.

Driver's License and Vehicle:

A valid driver's license and a reliable vehicle will be required.

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