Field Service Engineer

3 weeks ago


Burnaby, British Columbia, Canada oilandgas Full time

Job Summary

We are seeking a highly skilled Field Service Engineer to provide technical support and services to our customers. As a key member of our team, you will be responsible for diagnosing and troubleshooting equipment issues, performing repairs and maintenance, and ensuring customer satisfaction.

Key Responsibilities:

  1. Provide on-site technical support to customers, including troubleshooting, repair, and maintenance of advanced systems.
  2. Collaborate with cross-functional teams to identify and resolve complex technical issues.
  3. Conduct regular inspections and preventive maintenance activities to ensure the optimal performance of our products.
  4. Document and report all service activities, including findings, recommendations, and solutions.
  5. Train customers on the proper use and maintenance of our products.
  6. Ensure customer satisfaction by providing timely and effective solutions.
  7. Identify opportunities for service contract renewals and upselling additional services.

About the Role
We are an equal opportunity employer committed to providing a supportive and inclusive work environment. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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