Food Service Operations Manager

1 week ago


Kelowna, British Columbia, Canada Milk Shed Coffeehouse Full time

The Milk Shed Coffeehouse is seeking a skilled Foood Service Supervisor to oversee the day-to-day operations of our coffee shop and bakery. As a key member of our team, you will be responsible for supervising and coordinating the activities of food preparation and service staff, ensuring that high standards of quality and safety are maintained.

Key Responsibilities:

  • Establish and implement efficient work schedules to meet customer demand.
  • Supervise and coordinate the activities of food preparation and service staff.
  • Train staff in job duties, sanitation and safety procedures, and quality control standards.
  • Estimate ingredient and supply requirements for meal preparation.
  • Hire and manage food service staff.
  • Ensure that food and service meet quality control standards.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage.

Requirements:

  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment with attention to detail.
  • Strong interpersonal and customer service skills.

Work Environment:

The Milk Shed Coffeehouse is a dynamic and fast-paced coffee shop and bakery with a strong commitment to quality and customer service.

Language: English

Work Hours: 40 hours per week

Job Type: Permanent


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