Administrative Assistant
2 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our Mental Health Program team at Trillium Health Partners. As a key member of our team, you will provide administrative support to outpatient mental health teams, ensuring seamless day-to-day operations and exceptional patient care.
Key Responsibilities:
- Provide administrative support to outpatient mental health teams, including greeting patients, visitors, and staff, and managing patient registration and scheduling.
- Answer phone calls, respond to inquiries, and direct calls to the most appropriate person.
- Enter information into EPIC and maintain accurate records.
- Support intake triage process and attend team meetings.
- Cover for other outpatient mental health Department Administrative Assistants as needed.
Requirements:
- Grade 12 education combined with 2 years of community college secretarial and/or equivalent work-related experience providing office and clinical administration services.
- Superior interpersonal and communication skills, with the ability to work independently with minimal supervision.
- Strong focus on patient care, utilizing a patient-centered approach to managing patients and families.
- Strong organizational skills with the ability to prioritize tasks and maintain accuracy and attention to detail.
About Us:
Trillium Health Partners is one of the largest community-based acute care facilities in Canada, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities. We are a teaching hospital affiliated with the University of Toronto and are committed to providing exceptional patient care and service.
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