Senior Lead Hand

2 weeks ago

Windsor, Ontario, Canada ServiceMaster Clean of Chatham, Windsor & Sarnia Full time

Job Title: Senior Lead Hand - Cleaning Operations

Job Summary:

We are seeking a highly motivated and experienced Senior Lead Hand to join our team at ServiceMaster Clean of Chatham, Windsor & Sarnia. As a Senior Lead Hand, you will be responsible for managing cleaning operations and staff assigned to commercial client sites.

Key Responsibilities:

  • Maintain all building areas above established quality standards
  • Train new hires on job requirements and employment expectations
  • Utilize CleanTelligent daily to record unusual activity
  • Manage work projects and assign crews/staff as required
  • Monitor adherence to standards/policies set by ServiceMaster
  • Ensure periodic cleaning schedule is adhered to by assigned staff
  • Be available for meetings with crew/staff and report outcomes to the General Manager
  • Manage inventory of supplies by reviewing usage and restocking as required
  • Assign and supervise crew/staff to ensure established standards are met for internal and external building security and lighting requirements
  • Adjust schedules and shift times as necessary to accommodate changes in traffic patterns or personal emergencies

Requirements:

  • Minimum of three (3) years of experience in a supervisory role
  • Experience in commercial cleaning is preferred
  • Ability to manage people and drive performance of crew/staff
  • Effective communication skills both written and verbal
  • Ability to engage clients in conversations to service their needs and meet expectations
  • Proven ability to build and maintain strong working relationships
  • Strong attention to detail and ability to multi-task
  • Demonstrated sound work ethics
  • Flexible, adaptable and able to work effectively in a variety of settings

Working Conditions:

This position requires a medium level of physical exertion. Moderate intensity of sensory effort is required. Must have both vaccinations and be a driver.

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