Food Service Operations Manager

2 weeks ago


Milton, Ontario, Canada Mary Brown's Chicken Full time
Job Description:

Supervise and Coordinate Food Preparation Staff:

We are seeking a skilled Food Service Operations Manager to oversee the preparation of meals in a fast-paced environment at Mary Brown's Chicken. This individual will be responsible for establishing work schedules, ensuring timely meal preparation, and training staff on job duties, sanitation, and safety procedures.

Key Responsibilities:

  • Establish Work Schedules: Plan and coordinate the work schedules of food preparation staff to ensure seamless meal preparation and service.
  • Train Staff: Provide thorough training to new staff members on their job duties, including sanitation and safety procedures.
  • Estimate Ingredients and Supplies: Accurately estimate the ingredients and supplies needed for meal preparation to minimize waste and optimize inventory.
  • Maintain Quality Control Standards: Ensure that all food and services meet high quality standards, maintaining the reputation of Mary Brown's Chicken.
  • Prepare Budgets and Cost Estimates: Develop and manage budgets and cost estimates for food preparation, minimizing expenses while maintaining quality.
  • Address Customer Complaints: Effectively address customer complaints, resolving issues promptly and professionally.
  • Supervise Assembly of Trays and Delivery of Food Trolleys: Oversee the assembly of trays and delivery of food trolleys to ensure efficient service.

Requirements:

  • Secondary (High) School Graduation Certificate: A minimum secondary school graduation certificate is required for this role.
  • Experience: At least 1 month of experience in a similar role, preferably in the food service industry.
  • Direct Reports: The successful candidate will have the opportunity to supervise up to 3 direct reports.
  • Key Skills:
    • Attention to Detail: Ability to work in a fast-paced environment with attention to detail.
    • Excellent Communication Skills: Strong oral communication and interpersonal skills.
    • Team Player: Flexibility and ability to work as a team player.

Working Conditions:

This role offers a competitive salary and benefits package, including English language support and a variable work schedule of 30-44 hours per week. Parking is available on site.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.



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