Food Service Operations Manager

2 weeks ago


Milton, Ontario, Canada PETRO-CANADA(A&W) Full time

As a key member of the PETRO-CANADA(A&W) team, the Food Service Operations Manager is responsible for overseeing the day-to-day operations of our dining services.

Key Responsibilities:

  • Supervise and coordinate staff activities to ensure seamless service delivery.
  • Train employees in job duties, sanitation, and safety procedures to maintain high standards.
  • Estimate ingredient and supply needs to optimize inventory management.
  • Maintain quality control standards to ensure customer satisfaction.
  • Address customer complaints in a professional and timely manner.
  • Maintain accurate records of stock, sales, and wastage for informed decision-making.

Work Environment:

  • Fast-paced environment with a focus on teamwork and efficiency.
  • Standing for extended periods and physically demanding tasks are inherent to this role.

Personal Suitability:

  • Client focus with a commitment to delivering exceptional customer service.
  • Excellent interpersonal skills to build strong relationships with colleagues and customers.
  • Flexibility to adapt to changing priorities and demands.
  • Team player who contributes to a positive and inclusive work environment.

Diversity, Equity, and Inclusion:

  • Supports diverse hiring practices to foster a diverse and inclusive team.
  • Mentorship programs for underrepresented groups to promote career growth and development.
  • Cross-cultural training to enhance cultural awareness and sensitivity.


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