Operational Team Lead for Richmond Hill Location
4 weeks ago
We are seeking a dedicated Operational Team Lead to join our team in Richmond Hill, Canada.
About the Role:The successful candidate will be responsible for overseeing daily operations during their shift, ensuring efficient workflows and high-quality service. They will also lead a team of employees, providing ongoing feedback and training opportunities.
Key Responsibilities:- Supervise daily operations, implementing effective strategies to optimize productivity and quality.
- Train and mentor team members, promoting skills development and growth.
- Handle customer inquiries and resolve any issues that arise, maintaining a positive and inclusive work environment.
- Ensure compliance with company policies and procedures, adhering to industry standards.
- Monitor inventory levels and assist in stock management, minimizing losses and optimizing revenue.
- High school diploma or equivalent; additional education in management is highly valued.
- Previous experience in a supervisory role, preferably in retail or hospitality.
- Strong leadership and interpersonal skills, with the ability to motivate and engage teams.
- Excellent problem-solving abilities and attention to detail, ensuring accuracy and precision in all tasks.
- Ability to work flexible hours, including evenings and weekends, as required by the business.
- Competitive hourly wage ($25-$30) and opportunities for overtime pay.
- Health and dental benefits, ensuring comprehensive coverage for employees and their families.
- Opportunities for career advancement within the company, with a focus on professional growth and development.
- A positive and inclusive work environment, fostering a culture of respect and camaraderie.
- Employee recognition programs, celebrating individual achievements and contributions.
This is an excellent opportunity for a motivated individual who enjoys leading teams and delivering exceptional customer service. If you have the necessary skills and experience, we encourage you to apply for this Operational Team Lead position in Richmond Hill.
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