Senior Manager, Government and Regulatory Affairs Expert

4 weeks ago

Toronto, Ontario, Canada Questrade Financial Group Full time

Government and Regulatory Affairs Senior Manager Role

Questrade Financial Group is seeking a highly skilled Government and Regulatory Affairs Senior Manager to join our team. As a key member of our organization, you will play a critical role in developing and implementing our provincial and federal government and regulatory affairs strategies.

Key Responsibilities

  • Monitor, analyze, and report on parliamentary and political developments, upcoming consultations, legislative, policy, and regulatory changes at the federal and provincial levels related to key QFG priorities.
  • Stay up-to-date on evolving economic, political, regulatory, and social issues that affect our business.
  • Develop data and research products to support advocacy efforts and internal decision-making.
  • Support the immediate supervisor by helping with work organization and operational planning.
  • Organize meetings with key stakeholders and decision-makers to determine key issues and how QFG can contribute to the regulatory and policy development process.
  • Work proactively and collaboratively with staff across QFG to problem-solve and develop common approaches for promoting awareness and understanding of QFG priorities and initiatives within the different orders of government and with key stakeholders.
  • Project manage advocacy campaigns, events, and external activities.
  • Support the delivery of public affairs strategies to promote the company with public sector audiences, including media relations, digital content development, thought leadership/speaking opportunities, and social media.
  • Develop and maintain strong positive relationships with elected officials and their staff on the provincial and federal levels.
  • Continuously improve the management of processes under your responsibility.
  • Devising and implementing communications strategies to proactively influence, educate, and inform government and stakeholder audiences.
  • Establish and maintain positive media relationships with a focus on national and Ontario-based media.
  • Collaborate with internal teams to monitor QFG's media share of voice and sentiment in relation to our GR engagement strategy; monitor and create social media content.
  • Help discover and assess partnership ideas and opportunities that align with Government Affairs priorities and overall enterprise objectives.
  • Maintain and ensure good governance and reporting regarding all engagements with government officials.
  • Supporting the management of crisis/reputational issues and response when needed both internally and externally to various stakeholders and work with the corporate communications team to build and protect corporate reputation.
  • Tell the corporate story and influence government and stakeholder audiences through the identification and delivery of executive and employee thought leadership and communications opportunities.
  • Evaluate and manage organizational responses to inquiries from elected and non-elected decision-makers.

Requirements

  • Subject matter expertise or industry experience working in regulated financial environments, financial services, housing, investments, and/or fintechs.
  • Demonstrated ability to manage high-profile sensitive issues in a fast-paced environment and meet firm deadlines as well as stay resilient to changing timelines and requests.
  • Excellent organizational skills, with a high level of attention to detail and accurate documentation of events and discussions.
  • Excellent project management, verbal and written communication skills, remote team engagement skills.
  • Outstanding interpersonal, communication, negotiation, and influencing skills.
  • Persuasive communications know-how with superior writing, speaking, and analytical skills and the ability to craft strategic and influential messages for multiple purposes and various audiences.
  • Experience building and executing communications and strategic engagement plans to measurably raise awareness and strengthen corporate reputation with key policy-makers and decision-makers.
  • Demonstrated ability to build, develop, network, and grow internal and external stakeholder relationships with government, trade associations, and industry to meet strategic goals.
  • Experience coordinating key meetings, interactions, developing engagement strategies, and maintaining key internal and external stakeholder attention.
  • High degree of judgment and discretion; ability to analyze, problem-solve, and mediate complex situations with multiple stakeholders.
  • Self-starter with the ability to work independently remotely and as part of a team with success.
  • Thorough understanding of Canada's political system(s), including the legislative, executive, and judicial branches of government federally and provincially related to regulated and unregulated financial services.
  • University degree, college diploma, or equivalent work experience in law, public affairs, government relations, policy, communications, or journalism, political science, or a related subject area.
  • Minimum 8-10 years of progressive experience including policy, intergovernmental/stakeholder relations work, and strategic communications work.
  • Excellent research and writing skills.
  • Proficient with computer applications, including Google Suite, MS Word, Excel, PowerPoint, etc.

Additional Assets

  • Housing and insurance industry knowledge is an asset.

About Questrade Financial Group

Questrade Financial Group is a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. We are committed to fostering a collaborative and diverse team that reflects the communities we serve and operate in. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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