Senior Manager, Government and Regulatory Affairs Professional
3 weeks ago
Senior Manager, Government and Regulatory Affairs Job Description
Questrade Financial Group is seeking a highly skilled Senior Manager, Government and Regulatory Affairs to join our team. As a key member of our organization, you will be responsible for developing and implementing government and regulatory affairs strategies to support our business priorities.
Key Responsibilities:
- Monitor and analyze parliamentary and political developments, legislative, policy, and regulatory changes at the federal and provincial levels.
- Develop data and research products to support advocacy efforts and internal decision-making.
- Support the immediate supervisor with work organization and operational planning.
- Organize meetings with key stakeholders and decision-makers to determine key issues and how Questrade can contribute to the regulatory and policy development process.
- Work proactively and collaboratively with staff across Questrade to problem-solve and develop common approaches for promoting awareness and understanding of Questrade priorities and initiatives within the different orders of government and with key stakeholders.
- Project manage advocacy campaigns, events, and external activities.
- Support the delivery of public affairs strategies to promote the company with public sector audiences, including media relations, digital content development, thought leadership/speaking opportunities, and social media.
- Develop and maintain strong positive relationships with elected officials and their staff on the provincial and federal levels.
- Continuously improve the management of processes under your responsibility.
- Devising and implementing communications strategies to proactively influence, educate, and inform government and stakeholder audiences.
- Establish and maintain positive media relationships with a focus on national and Ontario-based media.
- Collaborate with internal teams to monitor Questrade's media share of voice and sentiment in relation to our GR engagement strategy; monitor and create social media content.
- Help discover and assess partnership ideas and opportunities that align with Government Affairs priorities and overall enterprise objectives.
- Maintain and ensure good governance and reporting regarding all engagements with government officials.
- Supporting the management of crisis/reputational issues and response when needed both internally and externally to various stakeholders and work with the corporate communications team to build and protect corporate reputation.
- Tell the corporate story and influence government and stakeholder audiences through the identification and delivery of executive and employee thought leadership and communications opportunities.
- Evaluate and manage organizational responses to inquiries from elected and non-elected decision-makers.
Requirements:
- Subject matter expertise or industry experience working in regulated financial environments, financial services, housing, investments, and/or fintechs.
- Demonstrated ability to manage high-profile sensitive issues in a fast-paced environment and meet firm deadlines as well as stay resilient to changing timelines and requests.
- Excellent organizational skills, with a high level of attention to detail and accurate documentation of events and discussions.
- Excellent project management, verbal and written communication skills, remote team engagement skills.
- Outstanding interpersonal, communication, negotiation, and influencing skills.
- Persuasive communications know-how with superior writing, speaking, and analytical skills and the ability to craft strategic and influential messages for multiple purposes and various audiences.
- Experience building and executing communications and strategic engagement plans to measurably raise awareness and strengthen corporate reputation with key policy-makers and decision-makers.
- Demonstrated ability to build, develop, network, and grow internal and external stakeholder relationships with government, trade associations, and industry to meet strategic goals.
- Experience coordinating key meetings, interactions, developing engagement strategies, and maintaining key internal and external stakeholder attention.
- High degree of judgment and discretion; ability to analyze, problem-solve, and mediate complex situations with multiple stakeholders.
- Self-starter with the ability to work independently remotely and as part of a team with success.
- Thorough understanding of Canada's political system(s), including the legislative, executive, and judicial branches of government federally and provincially related to regulated and unregulated financial services.
- University degree, college diploma, or equivalent work experience in law, public affairs, government relations, policy, communications, or journalism, political science, or a related subject area.
- Minimum 8-10 years of progressive experience including policy, intergovernmental/stakeholder relations work, and strategic communications work.
- Excellent research and writing skills.
- Proficient with computer applications, including Google Suite, MS Word, Excel, PowerPoint, etc.
Additional Requirements:
- Housing and insurance industry knowledge is an asset.
About Questrade Financial Group:
Questrade Financial Group is a leading financial services company that is committed to helping our customers become more financially successful and secure. We are a diverse and inclusive organization that values the unique skills and experience of our employees. If you are a motivated and results-driven individual who is passionate about government and regulatory affairs, we encourage you to apply for this exciting opportunity.
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