Senior Product Manager

5 days ago

Toronto, Ontario, Canada mParticle, Inc. Full time
About mParticle

mParticle is a leading customer data platform, serving hundreds of global brands and empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices.

We believe that the opportunity to help teams activate insights from their customer data to deliver more personalized and adaptive experiences is more important than ever.

mParticle is committed to creating a company that is as diverse and inclusive as the world we live in, by attracting, growing, and keeping the best talent. Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Job

As the Senior Product Manager, GTM Strategy, you will define and lead the GTM strategy for our ML and Personalization capabilities, focusing on creating a repeatable sales motion and driving product adoption. You will collaborate with and be the liaison between the Data-Driven Decision Making group leadership and GTM leadership to drive the messaging, positioning, packaging, and upsell/adoption product experience for your area of ownership.

You will align product, sales, marketing, and customer success efforts to achieve our revenue growth goals. We're growing fast and offer smart, talented individuals an opportunity to be high-impact players as we scale and achieve our vision for being the world leader in this space.

We care deeply about culture and our people, creating a place where you can do your best work and love doing it.

Key Responsibilities
  • Product GTM: Spearhead product launches with meticulously planned go-to-market strategies, ensuring seamless orchestration and measurable impact.
  • Drive Product Adoption: Collaborate with key stakeholders to craft and execute compelling marketing content and campaigns that drive product demand, adoption, and customer engagement.
  • Cross-functional Leadership: Serve as a hub of product and market knowledge, facilitating strategic alignment across product, sales, marketing, and customer success teams.
  • Customer Empathy: Understand and analyze diverse needs from our customers, think strategically, and lead with data-driven decisions.
  • Decision Maker: Make the hard calls to make insightful decisions and nuanced tradeoffs, balancing numerous priorities and requests across multiple groups of external and internal stakeholders and customers, to accomplish great things.
  • Technical Fluency: Leverage your deep understanding of developer experience and software development to deliver solutions that delight our developer community.
  • Organic Leader: Be the champion to manage development timelines with transparency, consistent high quality, and iterative delivery that inspires the rest of the PM team to follow.
  • Versatility: Balance long-term growth, near-term wins, and execution. Be excited to wear many hats as the company goes through hyper-startup growth.
  • Effective Communicator: Translate complex business use cases into actionable engineering specs conveying UI/UX requirements, prioritization, and definitions of success.
Requirements
  • Product Leader: 5-10+ years of product management or related experience at software technology companies. Experience in the CDP, MarTech, or ML/AI space is a huge plus.
  • GTM Mindset: Experience launching and growing adoption of products by driving GTM initiatives.
  • Customer Experience: Experience communicating and positioning value with customers.
  • Technical Understanding: Proven ability to comprehend and articulate complex data infrastructure concepts and strategic insights into market needs and customer pain points.
  • Exceptional Communication: Outstanding storytelling, writing, and presentation skills, capable of engaging both technical and business audiences.
  • Collaborative Spirit: Demonstrated ability to work cross-functionally, fostering collaboration and driving strategic alignment across diverse teams.
  • Program Management: Excellence in managing multiple projects and programs simultaneously, showcasing strong organizational skills, the ability to prioritize effectively, and maintaining high-quality standards under tight deadlines.
Perks & Benefits
  • We offer a holistic benefits package that includes comprehensive health care coverage, encompassing medical, dental, and vision, fully covered by the company for employees enrolled in our baseline plan. Additionally, we extend cost-effective sharing options for dependents, ensuring accessibility to necessary care for you and your loved ones while maintaining affordability for all.
  • A truly adaptable work setting with flexible time off, 11 paid company holidays, and quarterly mental health reboot days in a 100% remote environment.
  • An ownership culture where individuals receive stock options and can fully participate in mParticle's success.
  • 100% fully paid parental leave for all employees (12 weeks for the birth-parent & 6 weeks for the non-birth parent) and real encouragement to take that time to bond as a family.
  • Remote work allowance to ensure you're fully set up for success.

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