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Endpoint Management Specialist

1 month ago


Calgary, Alberta, Canada Precision Drilling Corporation Full time
Job Title: Endpoint Analyst

Precision Drilling Corporation is seeking a skilled Endpoint Analyst to join our team. As an Endpoint Analyst, you will be responsible for monitoring, managing, and securing endpoints in our enterprise environment.

Key Responsibilities:
  • Application and OS management using SCCM/MEM, Autopilot, Intune, and Tanium.
  • iOS, Android, and Teams Room device administration using Intune.
  • Maintain inventory and reporting of installed software and software licensing.
  • Creating policies, procedures, and sustainment plans for software and hardware.
  • Analyzing and making recommendations for hardware and software standardization.
  • Evaluate, plan, and implement new technologies.
  • Collaborate with systems administrators to deploy GPOs to manage and configure endpoints.
  • Detect, diagnose, report, and resolve endpoint-related hardware and OS problems.
  • Assist in creating training materials about computer troubleshooting and usage for IT and business users.
  • Proactively assist and mentor other team members on an ongoing basis.
  • Endpoint tier 2 and 3 support.
  • Working within the company standard processes, including Change Management, Incident Management, and Project Management Methodologies.
  • Work closely with other support teams, including Service Desk, Business Systems, and Cyber Security, to provide immediate resolution and a positive client experience.
Requirements:
  • 3+ years of demonstrated experience in an enterprise environment deploying, maintaining, and supporting physical and virtual installs of Windows and iOS devices using SCCM/MEM, Intune or Tanium.
  • 3+ years of demonstrated experience packaging and deploying applications using SCCM/MEM and Intune or Tanium.
  • Knowledge of other device management tools like Dell Command and PatchMyPC would be an asset.
  • Knowledge of Microsoft Defender.
  • Strong knowledge of patch management, task sequencing, and OSD deployment.
  • Strong knowledge of scripting, Batch, Visual Basic, and PowerShell.
  • Good understanding of endpoint security concepts and best practices: desktop security hardening, patching, anti-virus, zero trust, and RBAC.
  • Strong knowledge of Microsoft Modern Desktop technologies and concepts.
  • Competent with protocols of all core LAN/WAN technologies including but not limited to TCP/IP, DNS, DHCP, NTP, SMTP.
  • Exposure to the oil and gas industry would be an asset.

Precision Drilling Corporation offers a competitive remuneration package, including medical, dental, prescription drug, life insurance, pension match, long-term disability coverage, a free fitness membership, and product discount programs. We also offer a casual work environment, personal development opportunities, and competitive time off packages.

As a large company with a close-knit atmosphere, you'll collaborate closely with leadership and colleagues throughout the organization. We value your role as a key contributor to our future and offer a supportive culture that promotes personal health, well-being, and family life.