Mortgage Business Development Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled Mortgage Specialist to join our team at BMO. As a Mortgage Specialist, you will be responsible for cultivating and building relationships with a third-party network of referral sources to drive business growth and increase BMO's share of the home financing market.
Key Responsibilities:
- Actively search for sales opportunities to achieve individual sales and profitability goals.
- Proactively contact realtors and referral sources to discuss real estate lending and insurance products and identify cross-sell opportunities.
- Assist with the implementation of targeted marketing programs, promotions, and other initiatives to drive business results.
- Establish and enhance the Bank's community presence by participating in trade shows, conferences, and related events.
- Provide exceptional customer service and act as a customer advocate during application and processing activities.
- Deliver marketing, event coordination, and general administrative support to maintain positive and ongoing contact with the referral network.
- Identify client needs for banking products and refer to appropriate BMO partners.
- Develop solutions and make recommendations based on an understanding of the business strategy and stakeholder needs.
- Support the execution of strategic initiatives in collaboration with internal and external stakeholders.
- Conduct independent analysis and assessment to resolve strategic issues.
- Liaise with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
- Document updates in BMO's internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems/issues.
- Analyze data and information to provide insights and recommendations.
- Provide input into the planning and implementation of operational programs.
- Engage with third-party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.
- Sell real estate lending and insurance products and identify and initiate cross-sell opportunities and referrals in the best interest of the customer.
- Verify mortgage approvals for compliance with regulatory requirements and operational and credit policies.
- Participate in projects and other activities designed to improve the customer experience.
- Liaise between clients and various departments across the organization to discuss issues and procedures, and provide mortgage and insurance product support and expertise.
- Complete all necessary transactional documentation in compliance with security measures.
- Ensure adherence to all aspects of BMO's code of Business Conduct and Ethics.
- Act in accordance with regulatory and compliance requirements.
Requirements:
- Typically between 3-5 years of relevant experience and post-secondary degree in a related field of study or an equivalent combination of education and experience.
- Basic knowledge of portfolio management and related credit qualification standards, policies, and procedures.
- In-depth understanding of the mortgage lending process and applicable regulatory requirements.
- Strong interpersonal, sales, customer service, and negotiation skills.
- Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
- Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
- Strong knowledge of the broader real estate industry and mortgage market.
- Strong negotiation skills.
- U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act).
What We Offer:
BMO is committed to an inclusive, equitable, and accessible workplace. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.
We offer a competitive salary, comprehensive benefits, and opportunities for growth and development. If you're passionate about building relationships and driving business growth, we encourage you to apply for this exciting opportunity.
How to Apply:
To apply for this role, please submit your resume and cover letter through our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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