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Logistics Operations Specialist
2 months ago
Meet Fresh Prep, a leading meal kit delivery service in Canada, committed to making healthy eating convenient and sustainable for communities across the country.
We're a certified B Corporation, dedicated to sourcing high-quality local ingredients and delivering them in eco-friendly packaging. Our team is passionate about creating a positive impact, and we're always looking for talented individuals to join our network.
Job SummaryWe're seeking a skilled Logistics Operations Specialist to join our team in Quebec City. As a key member of our operations team, you'll be responsible for assigning routes to drivers, ensuring accurate delivery schedules, and providing exceptional support to our drivers and customers.
Key Responsibilities- Assign routes to drivers based on a weekly game plan and schedule, utilizing your knowledge and attention to detail to ensure efficient delivery.
- Use Onfleet, our live dispatch application, to meet timelines and strategic goals while monitoring delivery efficiency and facilitating communication between drivers and customers.
- Manage the schedule for all contractors in your geography, contribute to hiring new contractors as needed, and assist in recruiting and training new drivers.
- Proactively work to solve logistics issues, escalate as needed, and ensure delivery success in your region.
- Direct the pickup and delivery activities of drivers, providing accurate directions for pickup and delivery services when needed.
- College or university degree (preferred) or high school diploma and equivalent experience.
- 2-4 years of experience in an operational role, demonstrating career progression, including at least 1 year of experience in last-mile delivery and/or delivery logistics.
- Excellent verbal and written communication skills, with the ability to communicate clearly with diverse individuals.
- Comfortable working in a fast-paced environment, prioritizing tasks as per importance, and adapting to changing circumstances.
- Strong technical skills, including Google Suite and Slack, with the ability to quickly learn new software.
- Reliable and available to work a consistent Sunday to Thursday schedule at 40 hours per week.
- A valid driver's license and own properly insured vehicle.
- An inclusive and fun workplace with a passionate team dedicated to making a positive difference.
- Comprehensive health benefits, including medical, dental, vision, and life insurance, after 90 days of successful employment.
- Food perks and a competitive salary range.
