Senior Client Engagement Manager

3 days ago

Calgary, Alberta, Canada Argyle Public Relationships Full time
Lead Client Engagement and Strategic Initiatives

We are seeking a highly skilled Senior Client Engagement Manager to join our team at ChangeMakers, a leading reputation management, social impact, and marketing firm.

The ideal candidate will have 7+ years of experience in client engagement, project management, or leadership, with a proven track record in strategic planning, team management, and client relations. A Bachelor's degree in Communications, Marketing, Public Relations, or a related field is required, with advanced degree preferred.

The estimated salary for this role is between $90,000 and $120,000 per year, depending on location and experience.

About the Role:
  • Lead the development and execution of engagement strategies for large, complex projects.
  • Provide strategic counsel and support for smaller projects, ensuring alignment with client goals and objectives.
  • Oversee risk mitigation strategies and adapt to changing environments.

Responsibilities:

  • Ensure high-quality, on-time project deliverables, including written content and proposals.
  • Advise clients on risk assessment, strategic opportunities, and long-term solutions.
  • Lead and mentor project teams, setting clear expectations and fostering a collaborative environment.
  • Offer constructive feedback, development opportunities, and promote team growth.
  • Manage team productivity, ensuring timely and effective execution of client deliverables.

Requirements:

  • Strong leadership skills with experience building and guiding high-performing teams.
  • Excellent written and verbal communication, with a focus on clear, impactful messaging.
  • Expertise in managing complex projects, ensuring alignment with client goals, timelines, and budgets.
  • Bilingual (English, French) proficiency in reading, writing, and oral interaction in professional settings is considered a strong asset.

About ChangeMakers:

ChangeMakers is a 400+ person independent reputation management, social impact, and marketing firm with offices throughout Canada and in the US. Our decades of experience in reputation, social impact, and marketing have equipped us with a deep comprehension of diverse audiences, enabling us to craft solutions that address multiple needs simultaneously. This allows us to have multiple perspectives on the challenges and opportunities presented by our clients and partners.

We are committed to advancing equity, diversity, and inclusion in all its forms, a commitment that enriches our company culture, the ideas that we generate, and the quality of service that we provide our clients.

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