Retail Key Holder Coordinator

5 days ago


Kingston, Ontario, Canada Skechers Full time
About Skechers

We offer a dynamic and creative work environment where we foster an atmosphere of innovation, quality, and customer service excellence. Our entrepreneurial mindset encourages employee growth and success in a fast-paced retail setting.

Job Overview

The Key Holder role is an essential leadership position at Skechers, responsible for overseeing daily store operations and mentoring team members to deliver exceptional customer service. This entry-level management role supports sales goals, maintains the store's premium shopping environment, and provides opportunities for career advancement within the global Skechers brand.

Responsibilities

- Customer Service Management: Engage with customers to provide expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
- Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
- Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
- Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
- Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.

Requirements

- Ability to work a varied schedule, including evenings, weekends, and holidays.
- Problem-solving skills to resolve any issues that may arise in-store.
- Highly organized to manage inventory, staffing, and other operational tasks.
- Comfortable mentoring team members and communicating with all levels of the store team.
- Acts with a sense of confidentiality and urgency.

Benefits

- Competitive pay with regular increases.
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts).
- Flexible schedules to support work-life balance.
- On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
- Opportunities for career advancement in Retail Management with a global brand like Skechers.

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