Leading Retail Operations Manager

7 days ago

Kingston, Ontario, Canada Loblaw Companies Limited Full time

At Loblaw Companies Limited, we are shaping the future of Canadian retail through collaboration and commitment. Our unique position as one of the country's largest employers provides colleagues with a range of opportunities and experiences to help Canadians Live Life Well.

Job Overview

This is an exciting opportunity for a talented leader to join our team as a Department Manager In Training (DPMIT) in our Valley Market region. The successful candidate will undergo comprehensive training to develop skills and knowledge in fresh departments, including meat & seafood, bakery, home meal replacement, deli, and produce.

  • Meat & Seafood Department: Develop expertise in meat cutting techniques, fileting fish, sanitization standards, and product knowledge.
  • Bakery Department: Learn all aspects of the bakery operation, including product proofing, baking, cake and sweets decorating, instore and commercial bread merchandising, sanitization standards, and product knowledge.
  • Home Meal Replacement (HMR) Department: Gain knowledge in cooking fresh product, meal preparation, sandwich preparation program, merchandising, sanitization standards, and product knowledge.
  • Deli Department: Develop skills in product knowledge, merchandising, deli and sandwich tray program preparation, instore and commercial bread merchandising, sanitization standards, and product knowledge.
  • Produce Department: Learn about product knowledge, merchandising, salad production, merchandising, sanitization standards, and product knowledge.

Upon successful completion of the DPMIT program, the successful candidate will be assigned to a home department as part of our Management Team. As a Department Manager, you will be responsible for overseeing daily operations, ensuring sales and profitability goals are met, and developing your team through succession planning initiatives, supporting our CORE Values - Care, Ownership, Respect, and Excellence.

Key Responsibilities
  • Oversee day-to-day operations of assigned departments within the home store.
  • Ensure departments meet or exceed sales and profitability goals.
  • Train and develop department colleagues in customer service, product knowledge, and merchandising.
  • Ensure merchandise is stocked, displayed, and priced appropriately.
  • Monitor inventory levels and coordinate with other departments for timely replenishment.
  • Maintain a clean and safe department for customers and employees.
  • Manage departmental expenses and assist in budget preparation.
  • Communicate regularly with store management and other department managers to ensure store-wide goals are being met.
  • Lead, coach, and motivate colleagues to improve productivity, engagement, and retention.
  • Be committed to maintaining merchandising and operational standards.
  • Build and lead diverse teams that foster a workplace of inclusiveness and belonging.
Requirements
  • High school diploma or equivalent; some college coursework preferred.
  • Strong leadership and interpersonal skills with the ability to motivate and develop associates.
  • Excellent organizational and time management skills.
  • Ability to work a flexible schedule, including nights and weekends.
  • Proficiency in basic computer skills, including Microsoft Office.
  • Knowledge of retail operations, including merchandising, inventory management, and customer service.
  • Ability to lift and move up to 50 pounds and stand for extended periods of time.

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