Software Development Team Lead

2 weeks ago

Québec, Quebec, Canada Coveo Full time

Imagine a world where customer cases are a thing of the past.

At Coveo, we're working towards this vision by creating amazing self-service experiences and essential solutions that help organizations reduce the effort needed to answer customer questions.

As a Team Lead - Software Development, you'll lead the Service core team responsible for the zero-code experience builder that powers our new generation of Coveo integrations, and the administrative platform that powers our numerous service products.

This tool is a React/TypeScript/Scala full-stack application that allows our customers to easily build support experiences without the need for code. It offers several UI customization options and a vast set of features, ranging from simple color-changing elements to setting up the Coveo Relevance Generative Answering, our LLM-based offering.

Here's a glimpse of your responsibilities:

  • Lead and manage a team of developers and foster a positive and collaborative team culture.
  • Allocate resources effectively and establish priorities to meet strategic product objectives.
  • Provide mentorship and professional development opportunities for team members.
  • Oversee the design, implementation, and maintenance of crucial project features.
  • Ensure the availability, scalability, and performance of systems.

What we're looking for:

  • Experience in managing front-end and full-stack development teams.
  • Experience in collaborating with cross-functional roles, like PM, UX, QA, and documentation teams.
  • A proven track record of building intuitive and simple-to-use applications.
  • Experience with TypeScript/React and Java/Scala.
  • Experience with B2B products.

At Coveo, we're a diverse and inclusive team that values passion and skillset transferability.

We encourage all qualified candidates to apply, regardless of age, gender, disability, gaps in CV, national or ethnic background.

Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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