Software Development Team Lead

4 weeks ago

Québec, Quebec, Canada Coveo Full time
Imagine a World Without Customer Cases...

Our Vision

We're on a mission to revolutionize the way organizations interact with their customers. Our goal is to create seamless, self-service experiences that reduce the effort needed to answer customer questions.

As a Team Lead - Software Development...

You'll lead our Service Core team in charge of the zero-code experience builder that powers our new generation of Coveo integrations and the administrative platform that powers our service products.

This tool is a React/TypeScript/Scala full-stack application that enables our customers to build support experiences without writing code. It offers various UI customization options and a vast set of features, from simple color-changing elements to setting up our LLM-based offering.

Your Responsibilities...
  1. Lead and manage a team of developers, fostering a positive and collaborative team culture.
  2. Allocate resources effectively and establish priorities to meet strategic product objectives.
  3. Provide mentorship and professional development opportunities for team members.
  4. Oversee the design, implementation, and maintenance of critical project features.
  5. Ensure the availability, scalability, and performance of systems.
What Qualifies You for This Role...
  1. Experience in managing front-end and full-stack development teams.
  2. Experience in collaborating with cross-functional roles, such as PM, UX, QA, and documentation teams.
  3. A proven track record of building intuitive and simple-to-use applications.
  4. Experience with TypeScript/React and Java/Scala.
  5. Experience with B2B products.

We're Looking for Someone Who...

Is motivated, capable, and will thrive in this position. If you're passionate about software development and leadership, we want to hear from you.

Coveo is a Quebec-based company, pioneering AI-powered search and recommendations. We use AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees.

We're a collaborative, diverse, and trusting place to work, filled with talented and passionate people. We love a good challenge and are always looking to learn and develop new cutting-edge skills.

Work Environment...

We have offices in Quebec, Montreal, Weert, and London, designed to foster collaboration and promote overall well-being. We offer a hybrid work environment, with the flexibility to work from home and attend in-person team-building events.

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