Technical Business Solutions Specialist, Intermediate

7 days ago

Ottawa, Ontario, Canada Donna Cona Full time
Job Description

Job Title: Business Systems Consultant, Intermediate

Job Type: Contract

Location: Remote

About Us: Donna Cona is a leading provider of business solutions, seeking a highly skilled Business Systems Consultant, Intermediate to join our team.

Key Responsibilities:
  • Lead consulting and implementation services within the Global Corporate Technology portfolio, with a focus on Human Resources and specifically SuccessFactors Solutions.
  • Act as a trusted advisor supporting business functions as our client evolves their technical footprint on their transformational journey to cloud and SaaS models.
  • Provide technical direction and execution on SuccessFactors, including analysis, design, development, configuration, testing, and deployment.
  • Design and deliver high-quality solutions through system configuration and/or requesting technical development that meet overall business requirements.
  • Provide technical support for the SuccessFactors system maintenance and enhancements, including integration to other systems.
  • Perform regular system maintenance tasks, such as implementation of Releases and upgrades.
  • Fulfill operational or enhancement work requests as needed.
Requirements:
  • University degree, or certification in computer science.
  • Minimum of five (5) years of relevant experience as Sr. BSA / Functional IT Consultant within HR.
  • Minimum of five (5) years providing consulting on large-scale ERP technical/SaaS implementations (e.g., SAP HCM, SuccessFactors).
  • Demonstrated experience working within SDLC/Agile: analysis, design, configuration, prototyping, testing deployment with cloud and on-premises applications.
  • Experience working with demanding business areas, managing relationships, and setting expectations.
  • Demonstrated ability to multi-task, juggling multiple priorities in a professional manner.
  • Ability to lead and collaborate remotely.
  • Experience with SAP Activate methodology would be an asset.
  • Positive, optimistic attitude-solution-oriented focused on improvement.
  • Strong attention to detail.
  • Excellent verbal, written, and interpersonal communication skills.
  • High level of personal ownership, collaborative team-work, holistic value-centric perspective, work adaptability, and innovation.
  • Ability to work under pressure, working on multiple projects simultaneously and juggling priorities.
Preferred Qualifications:
  • Working in partnership with preferred vendors to understand product roadmaps and recommend new solutions and ideas to enhance business model.
  • Using industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes, and/or technical solutions.
  • Evaluating current business problems and providing advice on the applicability and usability of alternative technology products or solutions.
  • Leading conversations in ambiguous situations and influencing discussions to guide clients to made decisions/come to resolution on outstanding items/issues.
  • Participating in meetings to communicate technical landscape and complexities to all relevant stakeholders.
  • Working with businesses to identify prioritization conflicts and proposing alternative solutions or options.
  • Providing inputs in promoting and implementing best-practice solutions for business processes and product capabilities (SAP HCM – SuccessFactors).
  • Providing end-to-end technical direction and execution (analysis, design, development, configuration, testing, deployment) on SuccessFactors.
  • Rationalizing and documenting technology requirements that would match with proposed products/services to address stakeholder needs.
  • Understanding the as-is situation and goals of the client and contributing to roadmap design (processes, applications, systems, new functionality, migration, and conversion) as well as the appropriate operating concept based on SAP's offerings to enhance efficiencies and the employee experience.
  • Working in partnership with internal colleagues and the external technical partners to investigate and research problems and providing solutions.
  • Designing and delivering high-quality solutions through system configuration and/or requesting technical development that meet overall business requirements.
  • Designing, developing, and implementing functionality for required Human Resource processes.
  • Providing technical support for the SuccessFactors system maintenance and enhancements, including integration to other systems.
  • Performing regular system maintenance tasks, such as implementation of Releases and upgrades.
  • Fulfilling operational or enhancement work requests as needed.
What We Offer:
  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

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