Current jobs related to Technical Solutions Specialist - Ottawa, Ontario - N-able
-
Technical Solutions Specialist
3 weeks ago
Ottawa, Ontario, Canada Canadian Internet Registration Full timeJob Title: Technical Solutions SpecialistCIRA is seeking a highly motivated and detail-oriented Technical Solutions Specialist to join our growing team. As a key member of our sales team, you will provide technical expertise and ensure a smooth transition from sales to implementation for our Cybersecurity & DNS solutions and services.Key...
-
Technical Solutions Specialist
3 weeks ago
Ottawa, Ontario, Canada Canadian Internet Registration Full timeJob Title: Technical Solutions SpecialistCIRA is seeking a highly motivated and detail-oriented Technical Solutions Specialist to join our growing team. As a key member of our sales team, you will provide technical expertise and ensure a smooth transition from sales to implementation for our Cybersecurity & DNS solutions and services.Key...
-
Technical Solutions Specialist
1 month ago
Ottawa, Ontario, Canada Canadian Internet Registration Full timeJob Title: Technical Solutions SpecialistWe are seeking a highly skilled Technical Solutions Specialist to join our team at Canadian Internet Registration. As a key member of our sales team, you will provide technical expertise and support to ensure a smooth transition from sales to implementation for our Cybersecurity & DNS solutions and services.Key...
-
Technical Solutions Specialist
3 weeks ago
Ottawa, Ontario, Canada Canadian Internet Registration Full timeTechnical Solutions SpecialistCIRA is seeking a motivated and detail-oriented Technical Solutions Specialist to join our growing team. As a key member of our sales team, you will provide technical expertise and ensure a smooth transition from sales to implementation for our Cybersecurity & DNS solutions and services.Key Responsibilities:Assist the sales team...
-
Technical Solutions Specialist
1 month ago
Ottawa, Ontario, Canada Canadian Internet Registration Full timeJob Title: Technical Solutions SpecialistWe are seeking a highly skilled Technical Solutions Specialist to join our team at Canadian Internet Registration. As a key member of our sales team, you will provide technical expertise and support to ensure a smooth transition from sales to implementation for our Cybersecurity & DNS solutions and services.Key...
-
Technical Solutions Specialist
2 weeks ago
Ottawa, Ontario, Canada Canadian Internet Registration Full timeJob Title: Technical Solutions SpecialistWe are seeking a motivated and detail-oriented Technical Solutions Specialist to join our growing team. The ideal candidate will support our sales team by providing technical expertise and ensuring a smooth transition from sales to implementation for our Cybersecurity & DNS solutions and services.Key...
-
Technical Solutions Specialist
2 weeks ago
Ottawa, Ontario, Canada Pleora Full timeKey Responsibilities:As a Technical Solutions Specialist at Pleora, you will be responsible for distilling customer issues into focused summaries and communicating information to the appropriate individual. You will also perform troubleshooting and root cause analysis, establish potential alternate solutions, and develop demo applications based on Pleora's...
-
Technical Solutions Specialist
2 weeks ago
Ottawa, Ontario, Canada SELECTCOM INC Full timeJob Title: Technical Solutions Expert – Customer CareAbout the Role:We are seeking a highly skilled Technical Solutions Expert to join our team at SELECTCOM INC. As a key member of our customer care department, you will be responsible for collaborating with various departments to advise and support clients on the best telephony solutions for their...
-
Technical Support Specialist
2 weeks ago
Ottawa, Ontario, Canada IC 360 Solutions Full timeAbout IC 360 SolutionsIC 360 Solutions is a dynamic and growing company focused on modernizing IT infrastructure for our clients and providing managed services for the modern IT infrastructure. We deliver cutting-edge solutions that help businesses stay competitive in the digital era.Our Technology SolutionsWe've selected Microsoft 365 and Azure as the...
-
Technical Solutions Specialist
3 weeks ago
Ottawa, Ontario, Canada SELECTCOM INC Full timeJob DescriptionAt SELECTCOM INC, we are seeking a highly skilled Technical Solutions Expert to join our team. As a key member of our customer care department, you will play a vital role in advising and supporting clients on the best telephony solutions for their business.Key Responsibilities:Collaborate with various departments to provide expert advice on...
-
Technical Solutions Specialist
4 weeks ago
Ottawa, Ontario, Canada SELECTCOM INC Full timeJob Title: Technical Solutions Expert – Customer CareIn this role, you will collaborate with various departments to advise and support clients on the best telephony solutions for their business needs.Key Responsibilities:Collaborate with departments to provide expert advice on telephony solutionsSupport clients in selecting the best telephony solutions for...
-
Technical Solutions Specialist
4 weeks ago
Ottawa, Ontario, Canada SELECTCOM INC Full timeJob Title: Technical Solutions Expert – Customer CareIn this role, you will collaborate with various departments to advise and support clients on the best telephony solutions for their business needs.Key Responsibilities:Collaborate with departments to provide expert advice on telephony solutionsSupport clients in selecting the best telephony solutions for...
-
Technical Solutions Specialist
2 months ago
Ottawa, Ontario, Canada SELECTCOM INC Full timeSELECTCOM INC **Job Title:** Technical Solutions Expert – Customer Care **Job Description:** As a key member of our team, you will collaborate with various departments to advise and support clients on the best telephony solutions for their business. Your primary responsibilities will include completing tasks assigned to you, ensuring seamless...
-
Environmental Solutions Specialist
2 weeks ago
Ottawa, Ontario, Canada Aqua Brilliance Solutions Full timeJob Title: Environmental Solutions SpecialistAqua Brilliance Solutions is seeking a highly motivated and detail-oriented Environmental Solutions Specialist to join our team. As a key member of our sales and services team, you will be responsible for promoting our brand and market presence, establishing and maintaining relationships with customers, and...
-
Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada March Networks Training Full time $70,000 - $80,000Job Title: Technical Support SpecialistMarch Networks is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing Level 1 technical support to our customers, primarily in the Latin American region.Key Responsibilities:Provide technical support to customers via phone,...
-
Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada March Networks Training Full time $70,000 - $80,000Job Title: Technical Support SpecialistMarch Networks is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing Level 1 technical support to our customers, primarily in the Latin American region.Key Responsibilities:Provide technical support to customers via phone,...
-
Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada March Networks Training Full time $70,000 - $80,000Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at March Networks Training. As a Technical Support Specialist, you will be responsible for providing Level 1 technical support to our customers, primarily in the Latin American region.Key Responsibilities:Provide technical support to customers...
-
Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada March Networks Training Full time $70,000 - $80,000Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at March Networks Training. As a Technical Support Specialist, you will be responsible for providing Level 1 technical support to our customers, primarily in the Latin American region.Key Responsibilities:Provide technical support to customers...
-
Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada Ross Full timeJob Title: Technical Support SpecialistAt Ross Video, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they receive the best possible experience with our products.Key Responsibilities:Provide phone-based...
-
Technical Support Specialist
1 month ago
Ottawa, Ontario, Canada Ross Full timeJob Title: Technical Support SpecialistAt Ross Video, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they receive the best possible experience with our products.Key Responsibilities:Provide phone-based...
Technical Solutions Specialist
3 months ago
Technical Solutions Specialist
About N-able
N-able is not just another software provider; we are a forward-thinking organization with a global presence. Our team, spread across more than 15 countries, is dedicated to supporting our clients and each other. Become part of a diverse group where your contributions truly matter.
Please note this is a hybrid role, requiring attendance at the Ottawa Collaboration Hub.
Key Responsibilities- Deliver expert technical guidance to assigned partners, ensuring they maximize their investment in N-able's offerings.
- Oversee customer requirements and provide technical support throughout their journey.
- Conduct account evaluations and Q&A sessions to highlight N-able's strengths and capabilities.
- Perform competitive assessments and market research to identify competitor advantages.
- Collaborate with partners to evaluate and address technical needs, enhancing feature utilization and adoption.
- Provide best practices for design and configuration when implementing N-able Disaster Recovery solutions.
- Identify, troubleshoot, and resolve issues in collaboration with our champions.
- Facilitate product training for both partners and support teams.
- Assist partners with product migrations and standardizations, including API integrations.
- Prior experience in a technical capacity.
- Familiarity with Backup and Disaster Recovery tools and processes.
- Experience in supporting backup solutions.
- Knowledge of continuity planning.
- Understanding of virtualization and operating systems, as well as cloud or on-premises backup tools.
- Previous experience working with or for a Managed Service Provider (MSP).
- Ability to effectively communicate product messaging and value through technical demonstrations and training.
- Strong skills in communication, presentation, and client management.
- Proven planning, organization, and implementation skills to ensure project completion by deadlines.
- Adaptability to thrive in a rapidly growing environment, demonstrating autonomy.
- Willingness to travel up to 5-10% when safe to do so.
- Comprehensive medical, dental, and vision coverage for employees and their families.
- Generous paid time off and recognized holidays.
- Two paid volunteer days annually.
- Retirement savings plan.
- Employee stock purchase program.
- Complimentary lunch twice a week at collaboration hubs.
- Access to on-site gyms at select collaboration hubs and discounted gym memberships for Canadian locations.
- Opportunities for fundraising as part of our community engagement initiatives.
- Tailored learning experiences as part of our commitment to your professional development.
