Customer Experience Coordinator

3 days ago


Barrie, Ontario, Canada Disability Solutions Full time
Role Summary

The Guest Experience Lead is responsible for delivering a world-class customer experience in our retail stores. This involves providing exceptional service, resolving customer complaints, and driving sales growth through effective communication and teamwork.

We're looking for a highly motivated and results-driven individual who can bring our brand values to life and inspire our customers to achieve their fitness goals.

Main Responsibilities
  1. Lead by example, demonstrating excellent customer service skills and setting high standards for the team.
  2. Develop and implement strategies to improve customer engagement and loyalty.
  3. Provide regular feedback and coaching to team members to ensure they meet sales targets and provide exceptional customer service.
Key Qualifications
  • At least 1 year of retail or customer-facing experience.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment and adapt to changing priorities.
Compensation & Benefits
  • Base Pay Range: $20.75 - $23.86/hour.
  • Target Bonus: $3.00/hour.
  • Total Target Base Pay Range: $23.75 - $26.86/hour.


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