Food Service Team Lead

3 weeks ago


Morris, Canada Tim Hortons Full time

As a Food Service Supervisor at Tim Hortons, you will be responsible for overseeing the daily operations of our café. Your key responsibilities will include:

Key Responsibilities:
  • Establishing Methods to Meet Work Schedules: Develop and implement efficient scheduling systems to ensure seamless service delivery.
  • Supervising and Coordinating Staff: Lead and manage a team of staff who prepare and portion food, providing guidance and support as needed.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to maintain high-quality service standards.
  • Quality Control: Ensure that food and service meet quality control standards, addressing any issues promptly.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.

Work Environment and Physical Capabilities: This role requires working in a fast-paced environment with attention to detail, ensuring the highest level of service delivery.

Experience and Benefits: We are seeking a candidate with 1-2 years of experience in a similar role. As a valued member of our team, you will enjoy a range of benefits, including dental, health care, and vision care plans, as well as life insurance and a permanent employment contract.



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