Front Desk Associate

2 weeks ago

Moncton, New Brunswick, Canada Autumn Lee Retirement Home Moncton Full time
Job Title: Front Desk Clerk

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Autumn Lee Retirement Home Moncton. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, families, and visitors.

Key Responsibilities:
  • Greet and direct visitors to the appropriate contact or service area
  • Provide information and answer questions to the public
  • Process and manage information required to provide customer service
  • Operate the switchboard or telephone system
  • Perform clerical duties, such as filing and sorting mail
  • Answer telephone calls and relay messages
  • Calculate billing charges and provide directory assistance
  • Relay service to persons with disabilities and perform data entry
  • Provide customer service and perform basic bookkeeping tasks
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a similar role
  • Ability to work independently and under pressure
  • Excellent oral and written communication skills
  • Flexibility, organization, and reliability
  • Ability to multitask and manage time effectively
Working Conditions:
  • Work in a fast-paced environment with repetitive tasks
  • Ability to sit for extended periods
Personal Suitability:
  • Efficient interpersonal skills
  • Excellent oral and written communication skills
  • Flexibility, organization, and reliability
  • Ability to multitask and manage time effectively

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