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Senior Manager of Communications and Customer Service
2 months ago
We are seeking a highly skilled and experienced Senior Manager of Communications and Customer Service to join our team at the City of Windsor. As a key member of our corporate services department, you will be responsible for developing and implementing an enterprise-wide corporate communications strategy that showcases our city's unique strengths and attractions.
Key Responsibilities:
- Develop and implement a comprehensive corporate communications strategy that aligns with the city's goals and objectives.
- Lead a team of communications professionals to create and disseminate engaging content across various channels.
- Build and maintain relationships with key stakeholders, including media, community groups, and city council.
- Provide strategic advice to senior executives on communications and issues management.
- Oversee the development and implementation of customer service initiatives to enhance the overall experience for citizens and visitors.
Requirements:
- University degree in Communications, Journalism, or a related field.
- Minimum 6 years of experience in corporate communications, with a proven track record of success.
- Excellent leadership and team management skills.
- Strong strategic thinking and problem-solving abilities.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary range of $122,852.35 to $140,328.45.
- A comprehensive benefits package, including health, dental, and vision coverage.
- A defined benefits pension plan.
- Opportunities for professional development and growth.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
