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Senior Systems Integration Specialist
2 months ago
As a Senior Systems Integrator Technology Services, you will lead and manage the QA and test teams, ensuring high standards of work quality, effective teamwork, and continuous learning while encouraging innovation in others.
You will supervise the day-to-day operations of the QA team, including scheduling, assigning, and reviewing work, coordinating vacations and overtime, evaluating staff performance, and managing salary increments and grievances.
Oversee and manage test strategies for API and UI components, including functional, regression, and performance testing, ensuring comprehensive quality control for various applications.
Oversee test environments, manage CI/CD pipelines (e.g., GitLab), and ensure seamless test automation and continuous software delivery.
Implement detailed plans and recommend policies/procedures regarding program-specific requirements.
Supervise, motivate, and train assigned staff, ensuring effective teamwork, high standards of work quality, and organizational performance, continuous learning, and encourages innovation in others.
Supervise the day-to-day operation of all assigned staff, including the scheduling, assigning, and reviewing of work. Authorize and coordinate vacation and overtime requests. Monitor and evaluate staff performance, approve salary increments, hear grievances, and recommend disciplinary action when necessary.
Provide input into and administer assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
Lead, facilitate, and contribute to the design, creation, development, and sustainment of corporate standards for the division, including formalized project management and methodology, data warehousing architecture, data modeling, metadata, change management, and application development and migration.
Responsible to senior management within the division, business, and technical stakeholders for all aspects of assigned projects, including the project charter, project plan and schedule, progress, budget, risk management, issue management, change management, resource management, quality review/best practices.
Prepare and/or supervise the preparation of various formal contractual documents, such as Request For Information/Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memorandum Of Understanding (MOU), and Service Level Agreements (SLA).
Provide leadership in the evaluation, selection, and recommendation of new testing technologies and methodologies, focusing on automation and continuous integration to optimize efficiency.
Collaborate with cross-functional teams, including development and business stakeholders, to translate business requirements into effective test plans and frameworks.
Negotiate with senior management, clients, and various stakeholders often with competing and conflicting goals, objectives, and priorities.
Provide assessments and recommendations of new technology trends on the effective use, acquisition, and integration of technology by the City.
Identify and analyze current business processes and practices in the context of evolving information architecture and performance measures; prepare feasibility studies and recommend overall technical solutions for business initiatives and leverage existing enterprise infrastructure investments.
Recommend and implement security, privacy, and quality assurance requirements consistent with both the Municipal Freedom of Information Privacy and Protection Act (MFIPPA) and corporate and legislated standards regarding the storage, processing, and retention of confidential data.
Recommend, establish, and sustain various project management structures that span one or more levels of government, such as the Provincial Offence Act and Social Housing downloading initiatives.
Assess and recommend scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies, and procedures for information technologies and architectures.
Inform and educate senior managers, business users, and technology peers on technology trends and the effective use of business and technology solutions and information management.
- Education: Post-secondary education in Computer Science, Information Technology, Software Engineering, or a related field, or an equivalent combination of education and related experience in software testing or quality assurance.
- Extensive experience with test management, issue tracking, and documentation tools such as JIRA, Confluence, and XRAY, with a proven ability to generate detailed test plans and manage bug tracking workflows.
- Experience with CI/CD pipelines, particularly using GitLab CI/CD for automating the testing and deployment of software, ensuring continuous integration and delivery.
- Considerable experience leading software quality assurance teams, including designing and executing both manual and automated testing strategies in complex business environments such as finance.
- Considerable experience in testing APIs with S/4HANA, with familiarity in testing REST APIs and handling JSON and XML data formats.
- Experience with test reporting, including generating and interpreting key quality metrics to provide insights into the effectiveness of testing and overall software quality.
- Extensive leadership experience, including supervising, motivating, and training test teams, with strong project management skills to deliver quality software on time and within budget.
- Considerable experience collaborating with business stakeholders, software developers, and technical teams to understand business needs and ensure high-quality software solutions.
- Extensive experience setting strategic priorities, developing test strategies, and creating test automation frameworks that ensure comprehensive software quality assurance and reduce manual effort.
- Excellent communication and presentation skills, enabling you to interact effectively with technical teams, business units, and senior management.
- Highly developed problem-solving and conflict resolution skills, with the ability to address testing bottlenecks and prioritize defect resolution to maintain software quality.
- Strategic thinking skills, with the ability to create recommendations that improve the overall quality of software delivery and ensure alignment with organizational goals.
- Extensive experience bridging technical and business concepts, ensuring that both technical teams and business stakeholders understand test outcomes, risks, and quality metrics.
- Exceptionally self-motivated and detail-oriented, with the ability to drive projects to completion while maintaining high-quality standards.
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity.
