Customer Service Representative

3 days ago


Hamilton, Ontario, Canada Waste Connections Full time

Are you a motivated and detail-oriented individual looking to make a difference in the waste management industry? We are seeking a Customer Service Representative to join our team at Waste Connections of Canada.

About Us

We are a leading non-hazardous solid waste management company in North America, dedicated to providing exceptional service to our customers and communities. Our team is passionate about delivering innovative solutions to complex environmental challenges.

Job Summary

This full-time position is responsible for providing excellent customer service to internal and external stakeholders via phone or email. The successful candidate will be an effective communicator with strong problem-solving skills and a proactive approach to resolving issues.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with colleagues to ensure seamless communication and efficient resolution of customer concerns.
  • Maintain accurate records and reports as required.
Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
What We Offer

We offer a competitive salary range of $45,000-$60,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

Location

This position is based in Hamilton, ON, and requires 100% in-person attendance. If you are a motivated and customer-focused individual looking for a rewarding career in waste management, please apply today



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