Service Excellence Representative

3 months ago


Hamilton, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

We are looking for a highly skilled Service Excellence Representative to join our team at beBee Professionals. In this role, you will be responsible for providing exceptional service to our customers, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Manage customer interactions via phone, email, and chat.
  • Offer expert advice on products and services.
  • Address customer complaints and concerns.
  • Document customer feedback and interactions.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This is an excellent opportunity for a customer-focused individual to join our team and provide exceptional service to our customers.




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