Banking Professional
4 hours ago
As a Banking Advisor at National Bank, you will have the opportunity to live your ambitions and make a positive impact on the lives of your clients and colleagues. You will adopt a friendly approach, listen actively, and offer a people-centric experience for branch clients.
Your Key Responsibilities- Greet clients and answer their questions in a professional and courteous manner.
- Help clients use our banking applications and ABMs, ensuring they have a seamless experience.
- Listen to clients' needs and resolve complex situations in a timely and effective manner.
- Provide advice and offer transaction solutions for Personal Banking clients, building lasting relationships.
- Demonstrate the ability to build strong business relationships and ensure client satisfaction and engagement.
- Refer clients to specialist colleagues for their specific needs, ensuring they receive the best possible service.
- Ensure adherence to compliance and risk management rules, maintaining a high level of professionalism.
You will be part of a dynamic team of experts specializing in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas, working together to ensure our clients reach their goals and colleagues do what they love.
Prerequisites- Customer service experience, inclusive attitude, and openness to diversity.
- Positive attitude and empathy for clients, with a strong interest in technology and a willingness to share knowledge.
- Ability to adapt to different situations and prioritize tasks effectively.
In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, and a generous pension plan.
We are committed to creating a barrier-free workplace that is accessible to all employees, and we welcome candidates from diverse backgrounds. If you require accommodation, please let us know during your first conversations with us.
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