Restaurant Team Lead

2 weeks ago


Maple Ridge, British Columbia, Canada Hi Five Chicken Maple Ridge Full time
Job Title

Restaurant Team Lead - Front of House

About the Job

We are currently seeking an experienced and skilled Restaurant Team Lead to join our team at Hi Five Chicken Maple Ridge. The successful candidate will be responsible for leading a high-performing team, ensuring excellent customer service, and maintaining a clean and safe work environment.

Key Responsibilities
  • Team Leadership: Supervise and train a team of 5-10 staff members to ensure they have the skills and knowledge required to deliver exceptional customer service and maintain high standards of food safety and quality.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, providing solutions that meet their needs.
  • Daily Operations: Plan, organize, direct, control, and evaluate daily operations to ensure smooth execution and maximum efficiency.
Requirements
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: At least 7 months to less than 1 year of experience in a related role, with equivalent experience considered.
Working Conditions

The ideal candidate will thrive in a fast-paced environment with repetitive tasks and a combination of sitting, standing, and walking. Excellent oral communication skills are essential, as well as a client-focused attitude and ability to work effectively in a team.

Compensation and Benefits

We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience. Additionally, we provide benefits such as [insert benefits]. This is a permanent, full-time position working approximately 30-40 hours per week.


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