Digital Experience Director

2 weeks ago


Winnipeg, Manitoba, Canada Cambrian Credit Union Full time
About the Role

Cambrian Credit Union is seeking a seasoned professional to lead our Digital Experience team. As Director, Digital Experience, you will play a pivotal role in shaping our digital strategy and driving innovation across our digital products and platforms.

Key Responsibilities
  • Lead the Digital Experience team in designing, developing, and delivering exceptional digital experiences that meet the evolving needs of our members.
  • Collaborate with cross-functional teams to identify business opportunities and develop digital solutions that drive growth, revenue, and member satisfaction.
  • Develop and execute digital experience initiatives that align with our strategic objectives and brand experience standards.
  • Work closely with senior leaders to identify and prioritize digital projects, ensuring effective resource allocation and timely delivery.
  • Lead user research and testing to inform product design decisions and ensure user-centric design principles are applied throughout the digital experience.
  • Partner with Marketing, Sales, and IT teams to ensure consistency in brand and distribution across all digital platforms.
Requirements
  • Minimum 5 years of experience in digital banking, product management, or UX design.
  • Strong knowledge of Credit Union and Financial Services, with a proven track record of managing successful digital products.
  • Excellent communication, collaboration, influence, and project management abilities.
  • Deep understanding of user-centered design principles and methodologies.
  • Familiarity with the latest trends in digital technology and design.
About Us

Cambrian Credit Union is a locally based financial institution committed to working within our community. We value teamwork, creative thinking, and ongoing professional development. Our total compensation package includes a hybrid work environment, extended health and dental benefits, a defined contribution pension plan, and more.

We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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