Digital Experience Director
2 weeks ago
Cambrian Credit Union is seeking a dynamic and innovative leader to join our Digital Experience & Innovation team as a Director, Digital Experience. This role plays a critical part in the digital evolution of our business by leading the Digital Experience team in the design, continuous improvement, and successful adoption of our digital products and platforms that deliver an exceptional member service experience, in addition to driving increased growth and revenue generation.
Key Responsibilities:- Lead, develop, and manage the performance of the Digital Experience team, including oversight of the integration of digital assets across various channels (e.g., online, mobile, and in-branch).
- Define, manage, and execute the Digital Experience team initiatives within brand experience guidelines, including all technical aspects of the digital roadmap and backlog for all member servicing digital products, including websites and both self-service and staff-driven experiences, through alignment of business objectives in partnership with Marketing and IT teams.
- Develop and implement digital experience initiatives in support of Cambrian's strategic objectives, overall brand experience evolution, and annual business plans, in partnership with the Senior Vice-President, Digital Experience & Innovation and the Vice-President, Marketing & Brand Experience.
- Work in collaboration with senior Sales, Marketing, Risk, and IT leaders to identify business, operational, and service delivery issues that can benefit from digital innovation, solving business and member friction through digital solutions and out-of-the-box thinking that aligns with overall brand experience standards.
- Plan and implement initiatives that capture user feedback and/or engagement and conduct usability testing to inform product/experience design decisions, in close collaboration with the Vice-President, Marketing & Brand Experience and the Senior Digital Experience Designer.
- Work in partnership with Marketing, Sales, and IT to ensure consistency in brand and distribution through a cohesive user experience across all digital platforms, including collaboration with Risk Management on underlying regulations and simplifying complex internal processes into intuitive, functional digital products for our staff and members.
- Minimum of 5 years of experience in digital banking, product management, or UX design.
- Bachelor's degree in Design, Computer Science, Business, or related field considered an asset.
- Strong knowledge of Credit Union & Financial Services a strong asset.
- Technical experience in software development and/or product design.
- Proven track record of managing successful digital products, project management (PMP) experience considered an asset.
- Excellent communication, collaboration, influence, and project management abilities.
- Familiarity with the latest trends in digital technology and design.
- Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen.
- Defined Contribution Pension Plan – matched at 6%.
- Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance, and EAP.
- Customized training, career development planning, and structured onboarding.
- Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages, and credit cards.
- Annual Performance appraisals and merit increase reviews.
-
Digital Experience Director
1 week ago
Winnipeg, Manitoba, Canada Cambrian Full timeDigital Experience DirectorCambrian Credit Union is seeking a highly skilled Digital Experience Director to lead our Digital Experience & Innovation team. As a key member of our organization, you will play a crucial role in shaping the digital evolution of our business.Key Responsibilities:Lead the Digital Experience team in designing, improving, and...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Credit Union Full timeAbout the RoleCambrian Credit Union is seeking a seasoned professional to lead our Digital Experience team. As Director, Digital Experience, you will play a pivotal role in shaping our digital strategy and driving innovation across our digital products and platforms.Key ResponsibilitiesLead the Digital Experience team in designing, developing, and delivering...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Credit Union Full timeAbout the RoleCambrian Credit Union is seeking a seasoned professional to lead our Digital Experience team. As Director, Digital Experience, you will play a pivotal role in shaping our digital strategy and driving innovation across our digital products and platforms.Key ResponsibilitiesLead the Digital Experience team in designing, developing, and delivering...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Full timeRole SummaryCambrian Credit Union is seeking a skilled Digital Experience Director to lead our Digital Experience & Innovation team. As a key member of our organization, you will play a vital role in shaping the digital evolution of our business.Key Responsibilities- Lead the Digital Experience team in the design, continuous improvement, and successful...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Credit Union Full timeAbout the RoleCambrian Credit Union is seeking a dynamic and innovative leader to join our Digital Experience & Innovation team as the Director, Digital Experience. This role plays a critical part in the digital evolution of our business by leading the Digital Experience team in the design, continuous improvement, and successful adoption of our digital...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Credit Union Full timeAbout the RoleCambrian Credit Union is seeking a highly skilled and experienced Director, Digital Experience to join our dynamic Digital Experience & Innovation team.As a key member of our leadership team, you will play a critical role in shaping the digital future of our organization. You will be responsible for leading the Digital Experience team in the...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Full timeAbout the RoleCambrian Credit Union is seeking a seasoned professional to lead our Digital Experience team. As Director, Digital Experience, you will be responsible for driving the digital evolution of our business by leading the design, continuous improvement, and successful adoption of our digital products and platforms.This role requires a dynamic and...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Credit Union Full timeAbout the RoleCambrian Credit Union is seeking a Director, Digital Experience to join our dynamic Digital Experience & Innovation team.This is a key leadership role that will play a critical part in the digital evolution of our business. The successful candidate will lead the Digital Experience team in the design, continuous improvement, and successful...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Credit Union Full timeAbout the RoleCambrian Credit Union is seeking a seasoned professional to lead our Digital Experience team. As a key member of our Digital Experience & Innovation team, you will play a critical role in shaping the digital future of our organization.Key ResponsibilitiesLead the Digital Experience team in designing, developing, and delivering exceptional...
-
Digital Experience Director
2 weeks ago
Winnipeg, Manitoba, Canada Cambrian Credit Union Full timeAbout the RoleCambrian Credit Union is seeking a seasoned professional to lead our Digital Experience team. As a key member of our Digital Experience & Innovation team, you will play a critical role in shaping the digital future of our organization.Key ResponsibilitiesLead the Digital Experience team in designing, developing, and delivering exceptional...
-
Digital Experience Strategist
4 weeks ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob Title: Policy and Project Lead, Digital User ExperienceThe Department of Finance is seeking a highly motivated and qualified individual to fill the Policy and Project Lead, Digital User Experience position in Winnipeg within the Strategy and Governance Branch under Communications and Engagement Division.Key Responsibilities:Develop and lead policy...
-
Digital Experience Strategist
4 weeks ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob Title: Policy and Project Lead, Digital User ExperienceThe Department of Finance is seeking a highly motivated and qualified individual to fill the Policy and Project Lead, Digital User Experience position in Winnipeg within the Strategy and Governance Branch under Communications and Engagement Division.Key Responsibilities:Develop and lead policy...
-
Digital Experience Strategist
3 weeks ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob Title: Policy and Project Lead, Digital User ExperienceThe Department of Finance is seeking a highly motivated and qualified individual to fill the Policy and Project Lead, Digital User Experience position in Winnipeg within the Strategy and Governance Branch under Communications and Engagement Division.Key Responsibilities:Develop and lead policy...
-
Digital Experience Strategist
3 weeks ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob Title: Policy and Project Lead, Digital User ExperienceThe Department of Finance is seeking a highly motivated and qualified individual to fill the Policy and Project Lead, Digital User Experience position in Winnipeg within the Strategy and Governance Branch under Communications and Engagement Division.Key Responsibilities:Develop and lead policy...
-
Digital Experience Strategist
3 weeks ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob Title: Policy and Project Lead, Digital User ExperienceThe Department of Finance is seeking a highly motivated and qualified individual to fill the Policy and Project Lead, Digital User Experience position in Winnipeg within the Strategy and Governance Branch under Communications and Engagement Division.Key Responsibilities:Develop and lead policy...
-
Digital Experience Strategist
3 weeks ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob Title: Policy and Project Lead, Digital User ExperienceThe Department of Finance is seeking a highly motivated and qualified individual to fill the Policy and Project Lead, Digital User Experience position in Winnipeg within the Strategy and Governance Branch under Communications and Engagement Division.Key Responsibilities:Develop and lead policy...
-
Chief Medical Director
3 weeks ago
Winnipeg, Manitoba, Canada Director File Full time $160,000 - $170,000Join Our Team as a Visionary LeaderRoyal Manitoba Theatre Centre is a renowned theatre organization seeking a dynamic and collaborative leader to co-lead its operations. This is an exciting opportunity to work with a talented team, drive strategic growth, and contribute to the success of a world-class theatre.Key Responsibilities:Collaborate with the...
-
Chief Medical Director
3 weeks ago
Winnipeg, Manitoba, Canada Director File Full time $160,000 - $170,000Join Our Team as a Visionary LeaderRoyal Manitoba Theatre Centre is a renowned theatre organization seeking a dynamic and collaborative leader to co-lead its operations. This is an exciting opportunity to work with a talented team, drive strategic growth, and contribute to the success of a world-class theatre.Key Responsibilities:Collaborate with the...
-
Digital Experience Strategist
2 months ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob SummaryThe Manitoba Government is seeking a highly motivated and experienced individual to fill the Policy and Project Lead, Digital Experience position. This role plays a critical part in ensuring excellence across the division and throughout government by leading and coordinating policy development, communities of practice, skill development,...
-
Digital Experience Strategist
2 months ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob SummaryThe Manitoba Government is seeking a highly motivated and experienced individual to fill the Policy and Project Lead, Digital Experience position. This role plays a critical part in ensuring excellence across the division and throughout government by leading and coordinating policy development, communities of practice, skill development,...
