Current jobs related to Property Management Service Representative - Markham, Ontario - BGIS

  • Manager Property Claims

    2 weeks ago

    Markham, Ontario, Canada Allstate Insurance Company Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Property Insurance Specialist

    2 days ago

    Markham, Ontario, Canada Aibaoinsurance Full time

    **Overview of Aibao Insurance**Aibao Insurance is a reputable insurance brokerage company based in Ontario, with over two decades of experience in the industry. Our team is comprised of professionals who hold academic qualifications in insurance and have developed a deep understanding of the field.**Our Ideal Candidate**We are seeking a highly skilled and...

  • Emergency Services Manager

    6 days ago

    Markham, Ontario, Canada ARS Global Emergency Management CA Full time

    ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER,...

  • Property Administrator, Operations

    3 weeks ago

    Markham, Ontario, Canada BITS Recruiting Full time

    Our client is seeking an experienced Property Manager to join their team. In this role, you will oversee the management and maintenance of residential, multi-residential, and commercial properties across Canada. The Property Manager will coordinate work requests, handle repair services, manage tenant relations, and ensure all properties are well-maintained...

  • Bilingual Customer Service Representative

    2 weeks ago

    Markham, Ontario, Canada Quantum Management Services Ltd. Full time

    Position: Bilingual Customer Service Representative Location: Markham, Ontario Schedule: 3 days in-office, 2 days remote Job Type: 1-year term About the Role: We are seeking a motivated and customer-focused Bilingual Customer Service Representative for a 1-year term opportunity in Markham, Ontario. This hybrid position will allow you to work 3...

  • Senior Consultant, Property Tax Services

    3 weeks ago

    Markham, Ontario, Canada Mnp Llp Full time

    Senior Consultant, Property Tax ServicesJob Category: TaxRequisition Number: SENIO012401Posted: January 23, 2025Employment Type: Full-TimeWork Model: HybridLocationsShowing 1 locationInspirational, innovative, and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face...

  • Senior Accountant

    1 day ago

    Markham, Ontario, Canada Dream Full time

    OverviewDream is a leading real estate company with a strong presence in North America and Europe. We develop, manage, and invest in various property types, including master-planned communities, income properties, and residential assets.

  • Property Accountant

    7 days ago

    Markham, Ontario, Canada Dream Full time

    Dream Summit is looking for a Property AccountantWe are always looking for the best and brightest to join our thriving community. Dream's Property Accounting team is currently looking for an Accountant to manage a portfolio of properties within the department.Who are you?We like that you are responsive with an ability to anticipate needs. A team player who...

  • Service Coordinator- weekends

    2 weeks ago

    Markham, Ontario, Canada ARS Global Emergency Management CA Full time

    ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER,...

  • Senior Property Accountant Specialist

    4 days ago

    Markham, Ontario, Canada NADG Full time

    Accounting Expertise: A Key Role in Commercial Property ManagementNorth American Development Group (NADG) is a leading developer, acquirer, redeveloper, and manager of commercial properties. With over 300 shopping centers, mixed-use developments, and residential projects across Canada and the United States, NADG has established itself as a prominent player...

  • Bilingual Customer Service Representative

    1 week ago

    Markham, Ontario, Canada BGIS Full time

    Who We AreBGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million...

  • Property Accounting Specialist

    7 days ago

    Markham, Ontario, Canada Dream Full time

    About the RoleWe are seeking an experienced Property Accountant to join our team. As a key member of our Property Accounting department, you will be responsible for managing a portfolio of properties and preparing financial reports. Your expertise in commercial property accounting and lease administration will help us drive business growth and efficiency.

  • Customer Service Professional

    1 day ago

    Markham, Ontario, Canada Aibaoinsurance Full time

    **Aibao Insurance: Your Partner in Property Insurance**At Aibao Insurance, we pride ourselves on being a trusted partner for individuals and businesses looking for reliable property insurance solutions. With 20 years of experience in the industry, our team has honed its expertise in providing top-notch service to clients.**Join Our Team**We are currently...

  • Bilingual Administration Representative

    2 weeks ago

    Markham, Ontario, Canada Worldsource Wealth Management Full time

    *Please note that this is a 12-month contract, and bilingual (English and French) is required.* JOB STATEMENT : Reporting to the Manager, Banking and working in a fast-paced environment, the Administration Representative will be responsible for processing all banking related functions. This highly motivated and energetic candidate must have a keen eye for...

  • Senior Property Accountant

    3 weeks ago

    Markham, Ontario, Canada Vaco Full time

    About the OpportunityOverall: Full Cycle accounting support for a portfolio of properties, including preparation of financial reporting packages, evaluating budget and reforecast performance, tenant reconciliations, and government remittancesReporting: Prepare monthly, quarterly, and annual property financial package for management and other internal...

  • Customer Service Representative

    2 days ago

    Markham, Ontario, Canada BMO Full time

    Application Deadline:03/29/2025Address:2851 John Street Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO...

  • 3 Days Left: Client Services Associate

    3 weeks ago

    Markham, Ontario, Canada Outreach Management Full time

    Outreach Management is seeking a full-time Client Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer service team, there...

  • Customer Service Representative

    1 week ago

    Markham, Ontario, Canada KAS Staffing Ltd Full time

    We are looking for a Customer Service Representative for our client in the landscaping industry.Location: MarkhamPay Rate: $23/hourIndustry Experience: Required in landscapingThe Customer Service Representative will be responsible for assisting customers, coordinating orders, and supporting internal teams to ensure smooth operations. This role requires...

  • Customer Service Representative

    1 week ago

    Markham, Ontario, Canada KAS Staffing Ltd Full time

    We are looking for a Customer Service Representative for our client in the landscaping industry.Location: MarkhamPay Rate: $23/hourIndustry Experience: Required in landscapingThe Customer Service Representative will be responsible for assisting customers, coordinating orders, and supporting internal teams to ensure smooth operations. This role requires...

  • Customer Service Representative

    1 week ago

    Markham, Ontario, Canada Newcomernavigation Part time

    Customer Service Representative - Part-TimeCustomer Service Representative - Part-TimeLocation: 9255 Woodbine Avenue, Markham, ONTime Type: Part timePosted on: 2 Days AgoEnd Date: March 16, 2025 (19 days left to apply)Job Requisition ID: R2000543064Referred applicants should not apply directly to this role.All referred applicants must first be submitted...

Property Management Service Representative

7 days ago

Markham, Ontario, Canada BGIS Full time

About BGIS

BGIS is a renowned provider of facility management and real estate services, dedicated to delivering innovative solutions that meet the evolving needs of our clients. With a global presence and a team of over 6,500 professionals, we are committed to excellence in everything we do.

We manage over 320 million square feet of client portfolios across 30,000+ locations worldwide. To learn more about us, please visit our website at www.bgis.com.

Job Description

The Property Management Service Representative provides customer service and front-line support to clients regarding the maintenance and operations of their buildings. This role involves handling inbound service requests via telephone, email, and web interface, as well as initiating work orders to ensure timely fulfillment and resolution of client requests.

The Operations Centre is a critical environment within BGIS Canada, responsible for receiving and dispatching facilities service requests for its clients – 24/7/365. The work environment is fast-paced and client-service focused, with team members measured against service delivery metrics to ensure ongoing performance success.

Key Responsibilities

  • Learns client account details, the service request/work order management systems, the telephony system, and Operations Centre policies, processes, and operating procedures.
  • Fills basic client requests including creating and dispatching work orders to internal and external service providers and relaying information to front-line facilities managers.
  • Assesses and accurately assigns priority to facilitate timely fulfillment of service requests.
  • Learns techniques for troubleshooting service issues, communicating with internal technicians, Facility Managers, external service providers, landlords, and other relevant parties.
  • Provides customer service support in English and French.
  • Participates in program initiatives undertaken by the Operations Centre.
  • Maintains confidentiality of client account information and conducts work in a professional manner.
  • May be required to demonstrate Operations Centre capabilities to potential and existing clients, as well as provide training to new Team Members.