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Restaurant Operations Manager

2 months ago

Abbotsford, British Columbia, Canada DOSBROS FRESH MEXICAN GRILL Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at DOSBROS FRESH MEXICAN GRILL. As a key member of our leadership team, you will be responsible for providing leadership and direction to our kitchen operations, ensuring that our high standards of food quality, service, and customer satisfaction are consistently met.

Key Responsibilities:

  • Leadership and Development: Teach and coach our hourly team members on maintaining our standards for service, food, and beverage. Provide timely feedback and lead action to correct any issues.
  • Food Quality and Safety: Actively monitor food quality to ensure adherence to our standards. Oversee the heart of the house on your shifts and ensure it is operating efficiently while maintaining food quality and sanitation standards.
  • Operations Management: Ensure line checks and production are completed in compliance with our systems and standards. Maintain fully and properly trained staff to operate the restaurant effectively.
  • Financial Management: Achieve business plan and goals through effective financial management.
  • Mentorship and Development: Mentor and develop our hourly staff to support the organization's talent pipeline and drive growth.
  • Facilities and Equipment: Ensure that all operations, recipe, specifications books, and training materials are current and maintained. Ensure building, equipment, furniture, and fixtures are in good repair, clean, and maintained on a regular basis.

Requirements:

  • Minimum 2 years' experience working as a Restaurant Manager in a similar restaurant concept.
  • Demonstrated track record of strong leadership and ability to lead high-performing teams.
  • Demonstrated ability to achieve positive financial results.
  • Genuinely hospitable, warm, sensitive, and polite to our guests.
  • Excellent leadership and motivational skills.
  • Excellent interpersonal, listening, and communication skills.
  • Excellent problem-resolution and guest-recovery skills.
  • Attention to detail and analytical skills.
  • Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
  • Remains positive and calm under stressful conditions.
  • High-level organizational skills.
  • Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
  • Commits to professional and personal self-development.