Customer Service Lead Position

2 weeks ago


Edmonton, Alberta, Canada Alberta Ltd. Full time
About Alberta Ltd.

We are a dynamic company dedicated to providing exceptional customer service. Our team is passionate about delivering outstanding results and building long-lasting relationships with our clients.

Job Title: Customer Service Supervisor

Salary: $65,000 - $75,000 per annum

Job Description:
  • This is a permanent, full-time position in a fast-paced environment where you will be responsible for overseeing the daily operations of our customer service team.

In this role, you will be tasked with establishing work schedules and procedures, examining and verifying the accuracy of work, identifying training needs, preparing and submitting reports, conducting performance reviews, and coordinating, assigning, and reviewing work.

Supervision:

You will lead a team of 3-4 people and be responsible for their development and growth within the organization.

Work Conditions and Physical Capabilities:

The ideal candidate will possess strong attention to detail and be able to work effectively in a fast-paced environment.

Personal Suitability:

We are looking for individuals who are proactive, organized, and have a strong initiative to succeed.

Benefits:
  • This is a permanent, full-time position with a competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
Location:

Based in [location], we offer a unique blend of rural charm and urban convenience.



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