IT Support Technician

4 weeks ago


Oshawa, Ontario, Canada beBee Professionals Full time

Job Title: IT Support Technician

We are seeking an IT Support Technician to join our team at beBee Professionals. The successful candidate will be responsible for providing technical support to our customers and internal teams.

Key Responsibilities:

  • Respond to customer inquiries and provide technical support via phone, email, or chat
  • Troubleshoot technical issues and provide solutions to customers and internal teams
  • Collaborate with internal teams to resolve technical issues and improve overall customer experience

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Minimum of two years of experience in a technical support role
  • Strong understanding of computer hardware and software
  • Excellent communication and customer service skills


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